ED Magedson – Founder
Andersen/EMCO100 4th Ave N Bayport, Minnesota USA
Andersen/EMCO Andersen/EMCO Door Material Defect is requiring me to pay for a 2nd door transport and install Bayport Minnesota
In March 2010 I purchased a mid-level Andersen storm door from our local Home Depot. As I am not knowledgeable on the installation of a storm door, I hired a handyman to pick up the door, transport it and install it on my home. All was well until approximately 9 months ago when I noticed tiny cracks had begun appearing near the bottom on both the inside and outside of the door. As time went by these cracks became quite apparent and began pulling apart. When touched, these tears emitted some type of dust which puffed out onto the ground below. Not knowing what this dust is or if it might be hazardous is quite unsettling and it was obvious that this door was failing rather quickly.
After inquiring at Home Depot on what could be causing the issue with my Andersen door, I was reminded that the door had a 12 year warranty and I should call Andersen to find out if this issue was covered. [continued below]....
This report was posted on Ripoff Report on 09/18/2013 03:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/AndersenEMCO-/Bayport-Minnesota-55003/AndersenEMCO-AndersenEMCO-Door-Material-Defect-is-requiring-me-to-pay-for-a-2nd-door-t-1085589. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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