Do actions agree with words? There's your measure of reliability. Never confine yourself to the words. ~ Frank Herbert
I am currently the Command Master Chief of the I Marine Expeditionary Force in Camp Pendleton. I have been on uninterrupted active service since my initial enlistment of July-1983. As a junior sailor, I was often given sage advice by my superiors on being vigilant with predatory practices and unscrupulous people whose sole purpose for awakening everyday is to take anything of value that a person has worked hard to earn and never give the impact that such deception(s) perpetrate on the victim and their family.
With all the solid advocacy given and taken about the latter mentioned, one can easily delve into a false-sense-of-security and a mindset of impenetrability from those that hide behind the shadows of dishonesty. Unfortunately the very words I persistently warn my military peers about, came home to roost when I ignored the basic principle of: inspect what you expect! This came about in the form of a Trojan Horse when my wife and I entered into a rental lease agreement with Andra R. [continued below]....
..... Sachs (a.k.a. Queen Andra, Queen of the Jungle, Queen of Green, Lanaland, LLC, and Lanalandon, LLC.) who maintains numerous addresses and postal boxes in San Juan Capistrano, CA; Orange County, CA; Irvine, CA; Zephyr Cove, CA; Costa Mesa, CA; Huntington Beach, CA; Westminster, CA; Newport Beach, CA; Signal Hill, CA; Newport Coast, CA; Hermosa Beach, CA; and Ranch Palos Verdes, CA.
On February 28, 2011, my wife signed a lease with Andra Sachs that included $3,300 (first month rent, security deposit, and pet deposit) for the property located at 596 Wilson Avenue, Perris, CA 92571 in the County of Riverside. The lease term was March 1, 2011 to February 28, 2012. The propertys record owner is LanaLand, LCC, however, during the processing of our lawsuit against Andra Sachs for failure to return our security deposit, our attorney discovered that LanaLand, LLC was non-existent and was used by Ms. Sachs as one of her many gopher tunnels that mask her elusiveness, her difficulty to be located, and her way to thumb her nose at the judicial system by being a deadbeat miser that blatantly refuses to pay judgments levied upon her by the court that to date she owes us: $7,873.88 that was entered by the Honorable Dennis A. McConaghy on October 18, 2012 at the Riverside Superior Court under Case: TES1200850 Polanco vs. Sachs.
I arrived to Camp Pendleton from my deployment on March 5, 2011 and my family (wife & infant son) flew in to San Diego on the same day. We visited the property on Wilson Avenue the following day, and at first glance I knew we had made a HUGE mistake. The landscape was extremely overgrown and the grass was completely brown with patches missing. The shrubs and palm tree fronds impeded our ability to get into the house through the front door. Another red flag was that there was nobody there to meet us or let us in. After looking around for a way in I inadvertently stumbled on to the front door key that was left above the front door molding.
Upon entering the house, we (my wife, our infant son, and myself) were appalled by the stench, filth, and nails still attached to the wall. My wife immediately contacted CA-Realty and left numerous messages that went unanswered. Continuing our walkthrough we noticed that the kitchen had been left in a state of uncleanliness, and the stove & countertops displayed the virtual dinner the previous tenants had consumed looked exactly the same as the last dinner the previous tenants had enjoyed prior to vacating the property that included: shake & bake pork chops, potatoes, macaroni and cheese, mixed vegetables, and Pacifico beer.
I contacted the owner Andra Sachs who by far is the most belligerent and condescending individual I have ever encountered. Upon leaving a voicemail on Andras phone, she sent my wife an email on March 9, 2011, that she lives two hours away from the property and that we were to take care of the small items because she lived too far away. Andra repeated the same on several occassions.
Furthermore, the pool filtration system could not be turned on and rendered the pool unusable. Since Andra Sachs had asked us to take care of the small things and she would reimburse us after producing receipts, we paid a certified pool maintenance man $780.00 to service the pool and get it running. Also, after turning on the main water source valve to the home, the pressure caused the primary valve to dislodge causing massive flooding in front of the house. We turned the main water off leaving the home without any water. In order to restore water to the property, we paid for an emergency repair that totaled $350.00. Likewise, Andra had stated that the house had been professionally cleaned, and that she would send her cleaning lady back out to the house if we were not satisfied. We reassured Andra that no cleaning had occurred and we waited three days of no communication from Andra before we hired a cleaning crew for $350.00, $50.00 for a mailbox key, and $75.00 for window screens. When we presented Andra with our out of pocket expenses of: $1,605.00, she combatively state that we were ripped off and that it was all too expensive. She only authorized a $300.00 reimbursement via a rent deduction in May 2011.
On June 6, 2011, we notified Andra Sachs via email that several pipes in the pool system needed to be replaced because they were warped and leaking. We provided Andra Sachs two separate quotes, but she stated that she would handle it. After several emails to Andra requesting a status for the pool repair, we received an email from Andra on June 23, 2011again stating she would take care of the pool. My wife immediately responded by asking her to elaborate on her definition of going to handle it to, which Sachs did not respond. On June 27, 2011, my wife sent another email to Andra letting her know that the leak in the pipes had worsened and with no intervention, the damage would be severe to the pool. After no response from Andra after numerous request for repair on July 5, 2011, we went forward and had the pool repaired on July 9, 2011.
On July 18, 2011, we notified Andra that the air conditioner in the property had stopped working. We also notified Ms. Sachs that the temperatures were forecasted in the 90 degrees for Perris and that we had a nine-month-old child in the home, which Andra was very much aware of. Upon not receiving any reply via email from Andra, I called her on July 18th, and she provided me the name of a repair company she utilizes on her properties. I was informed by the latter company that they do not service the Perris area. I relayed this information to Andra, and she requested that we obtain a technicians quote because she was out of town on vacation in the state of Washington. On July 20, 2011 we obtained a technician that provided us with three separate quotes. We emailed the Andra the quote, to include us telling her that the previous night of July 19th, temperature spiked to 92 degrees on the bottom floor of the house. I also informed Andra that because of the heat, our child who is normally quiet, was hysterically crying non-stop and refused to eat or sleep. My wife was force to sit in one of our vehicle with the air conditioner on for hours so the baby could sleep and eat. During part of the day, my wife was forced to go to the neighbors house and remain there using her air conditioner because our home was unbearable.
On July 20, 2011 @ 6:25 p.m. I once again called Andra to see what she was planning on doing about the AC. She asked me to go to Lowes and purchase an air conditioner, to which I replied that I did not have the money and needed this matter taken care of immediately. I even asked her if she could put us up in a hotel until she can get a technician out to the house that satisfied her price range for repairs. She told me that: Listen, just go buy the air conditioners! I dont have the money to put you in a hotel room, and theres nothing I can do for you until I get back from my vacation! I replied that this was not a matter that could wait. She needed to do something to accommodate us because shes a landlord 24/7/365, and those responsibilities are not excused during periods of vacationing. She then raised her voice at me and started to shout at me that California Law states that providing air conditioning in a home is not a mandated requirement and hung up the phone on me. This was the last time heard from Ms. Sachs until we sued her in Civil Court and won both times (initial trial and Andra Sachs Appeal).
We moved out August 1, 2011, and in October-2011 and Andra Sachs pulled the same bait & switch game on a young pregnant couple at the same Wilson Avenue home. They too face a myriad of repairs and problems with Andra. They too broke the lease after the home became rodent infested, and Andra refused to provide extermination services unless the incumbent tenants told the exterminator that the root of the mice problem were derived by the way we maintained the house, and have that technician put it in writing. Come to find out this was a ploy to discredit us in court, as Andra had been located after several months of searching and subpoena to appear in court to answer our complaint.
My wife and I have spent more in attorneys fees than what we would get back if Andra Sachs ever pays us back our $7873.88, but being dual military veterans, my wife and I were not going to allow someone so blinded by greed, stealing, lying, dishonesty, and proudly living narcissistically, someone has to stand up to them and not let their wealth intimidate you.
DO NOT RENT FROM ANDRA R. SACHS (a.k.a. Queen Andra, Queen of the Jungle, Queen of Green, Lanaland, LLC, and Lanalandon, LLC.). It's very disheartening to know that Andra Sachs lost her son at an early age, yet shows little concern for someone elses child or family. If anyone could assist my wife and I to recoup our judgment from Andra Sachs, we will forever be indebted to you. Also, please put the warning signs out about not dealing with Andra Sachs under any circumstance. God Bless!