• Report: #342405

Complaint Review: Andrew Stevens & Associates, Inc

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  • Submitted: Fri, June 20, 2008
  • Updated: Wed, August 27, 2008

  • Reported By:phoenix Arizona
Andrew Stevens & Associates, Inc
3838 North Central Avenue Phoenix, Arizona U.S.A.

Andrew Stevens & Associates, Inc Eugene Krohn, Managing Director Failure to issue refund per agreement Phoenix Arizona

*Author of original report: Complaint Resolution

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After determining that Andrew Stevens was not going to deliver a list of prospective employers (as promised by Managing Director,Eugene Krohn, on various occasions) I was promised a refund by Vice President & General Manger, Susan Leahey.

This list of employers was the primary reason that I elected to enter into a business agreement with the corporation at all. On May 15th, Susan Leahey confessed that there was NO SUCH list and she then conferred with Eugene and exteded an offer of a return of my fee less the cost of some printed materials. I agreed to this offer and felt the situation had been brought to an acceptable conclusion.

Although I have received emails indicating that I would be getting the refund in the near future I still have nothing. I have no confidence that the company will honor the agreement. I note other complaints about Andrew Stevens and fear that third party action is the only hope for getting that which I am due.

Jack
phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 06/20/2008 12:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Andrew-Stevens-Associates-Inc/Phoenix-Arizona-85012/Andrew-Stevens-Associates-Inc-Eugene-Krohn-Managing-Director-Failure-to-issue-refund-342405. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
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#1 Author of original report

Complaint Resolution

AUTHOR: Jack - (U.S.A.)

I want to report the successful resolution of complaint 342405.

Last Friday following a meeting with Gene Krohn all unresolved issues were cleared. The cooperative spirit and efforts of Mr. Krohn were vital in reaching this agreement.

I wish that such an extended period of time had not elapsed prior to our meeting for the issue might have been resoved without rancor and certainly much more timely.

Thanks for your cooperation,
Jack
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