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  • Report: #559764

Complaint Review: Andy Volsteedt MOBILE MECHANIC

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  • Submitted: Mon, January 25, 2010
  • Updated: Tue, December 06, 2011

  • Reported By: NICE GUY — Houston Texas U.S.A.
Andy Volsteedt MOBILE MECHANIC
Woodlands, Spring, Houston, Internet, Texas United States of America

Andy Volsteedt MOBILE MECHANIC Andre Volsteedt DON'T TRUST MOBILE MECHANIC ANDY IN THE HOUSTON, AND SPRING AREA, BIG SCAMMER!!! Woodlands, Spring, Houston, Internet, Texas

*REBUTTAL Individual responds: You can please some people sometimes, but you cannot please everybody all the time!

*REBUTTAL Individual responds: You can please some people sometimes, but you cannot please everybody all the time!

*Author of original report: He Has returned

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I was searching for a mobile mechanic on craigslist, BIG MISTAKE, DON'T DO IT! I came across several ads and contacted a few. I ultimately chose Andy (Andre) Volsteedt a mobile mechanic from South Africa/London. He has a heavy ascent and PRETENDS to be friend. My car wouldn't start so I called him, he checked it out and told me what parts I needed. So later I got the parts, told asked him could he come back in about 2 days at certain time, Well instead of the mourning he shows up  at night rushing. I asked him are you going to be able to see? He said yeah.
20 mins later he comes back in saying he fixed the problem, and that his first diagnose was incorrect, and that we didn't need the part at all but he fixed it. [continued below]....
..... This should have been a RED FLAG! He told it was running and I would have no problems going anywhere. He told me he wanted the same amount of money that we had agreed upon. At first I though it was kind of strange, but trusted him like a fool. Since he had only done 20 mins of work and used no parts. But I gave him the money anyway. He leaves and I start my car and go around the corner, 2 miles or about 3 mins later my car stops dead in the middle of the road. I think to myself what happen? So I have to push this car out of traffic, up a ramp. I call a tow truck, they come look at and say the problem was the exact same part, that this IDIOT OF A MECHANIC didn't install! 

I called him when I returned home and he said he would return the next day and fixed the problem. But he never returned, never picks up his phone, always gives, excuses, he is always late, and never returns text messages.

I have been scammed by this guy and he doesn't respect you or your time. Don't hire him, REPORT THIS GUY TO THE POLICE. ANDY VOLSTEEDT WILL RIP YOU OFF! Sometimes he Goes by Andre, He is on craigslist scamming and running away with peoples hard earn cash. He says he lives in Spring but is believed to be Hiding in the Grogan Mill community of the Woodlands. DON'T BE FOOLED, BUY HIS LIES AND EXCUSES. 

Here is his contact info 

(214) 793-0793


This report was posted on Ripoff Report on 01/25/2010 12:48 PM and is a permanent record located here: http://www.ripoffreport.com/r/Andy-Volsteedt-MOBILE-MECHANIC/Woodlands-Spring-Houston-Internet-Texas-77387-7522/Andy-Volsteedt-MOBILE-MECHANIC-Andre-Volsteedt-DONT-TRUST-MOBILE-MECHANIC-ANDY-IN-THE-HO-559764. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Individual responds

You can please some people sometimes, but you cannot please everybody all the time!

AUTHOR: Andy - (United States of America)

I am writing to give my side of the story as to what actually happened. I drove to my customer to diagnose a no start problem with his car. I found that there was no fuel coming to the injectors. Further test showed that fuel pump was not delivering the fuel. I told Jazz that he would need a fuel pump. He said that he would purchase his own parts and that he would call me to fit it once it arrived.I did not charge him anything at that point even though I spent an hour driving to his house and had to pay for gas and Tollgate charges to get there. He called me the following week to say that he had the part.

I arrived back at his house and started to work. When I removed the fuel pump, I found a lot of dirt had clogged it up, causing it to stop pumping. This is caused by a lot of dirt inside the tank.

I cleaned out the pump and it started working again, so I thought I could save my customer some money by giving him back the pump and telling him that he could return it. At that point he was very pleased. I told him that there was a lot of dirt that I found and that the tank would need to be cleaned out and that he should try to not drive the car with such a little fuel in the tank as this could cause the pump to pick up dirt again.

I asked him to pay me $60. This would include me driving out to his location twice. It would also include the diagnostic on the computer as well as a fuel pressure test. It would also include the labor of me removing the pump and cleaning it and then fitting it again. I should have charged more than the original quote I gave him, because I didnt just replace a pump, but had to open it up to and clean it, but because I had already given him that price I kept it.

Most of my regular customers will pay me $50 to $100 extra as a tip just because they know how I have saved them precious time.

So, in my opinion, I think geting all that for $60 was a good deal on your end. Most shops charge $100 just to diagnose your car and then you have to make an appointment and drive to them and wait. I did everything for him while he stayed in the comfort of his own home, but I guess that wasnt even enough, because the more you give the more some people will want.

Then without even telling me that he was thinking of putting a bad report out there about me so that we can resolve any issues like mature people, he goes ahead to try to ruin someones reputation.

So if youre reading this and have any car issues and are looking for a mobile auto technician that you can trust with really good rates and great experience, you can call me. My name Andy Volsteedt and my number is 214-793-0793.

Have a fantastic day!































































































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#2 REBUTTAL Individual responds

You can please some people sometimes, but you cannot please everybody all the time!

AUTHOR: Andy - (United States of America)

I am writing to give my side of the story as to what actually happened. I drove to my customer to diagnose a no start problem with his car. I found that there was no fuel coming to the injectors. Further test showed that fuel pump was not delivering the fuel. I told Jazz that he would need a fuel pump. He said that he would purchase his own parts and that he would call me to fit it once it arrived.I did not charge him anything at that point even though I spent an hour driving to his house and had to pay for gas and Tollgate charges to get there. He called me the following week to say that he had the part.

I arrived back at his house and started to work. When I removed the fuel pump, I found a lot of dirt had clogged it up, causing it to stop pumping. This is caused by a lot of dirt inside the tank.

I cleaned out the pump and it started working again, so I thought I could save my customer some money by giving him back the pump and telling him that he could return it. At that point he was very pleased. I told him that there was a lot of dirt that I found and that the tank would need to be cleaned out and that he should try to not drive the car with such a little fuel in the tank as this could cause the pump to pick up dirt again.

I asked him to pay me $60. This would include me driving out to his location twice. It would also include the diagnostic on the computer as well as a fuel pressure test. It would also include the labor of me removing the pump and cleaning it and then fitting it again. I should have charged more than the original quote I gave him, because I didnt just replace a pump, but had to open it up to and clean it, but because I had already given him that price I kept it.

Most of my regular customers will pay me $50 to $100 extra as a tip just because they know how I have saved them precious time.

So, in my opinion, I think geting all that for $60 was a good deal on your end. Most shops charge $100 just to diagnose your car and then you have to make an appointment and drive to them and wait. I did everything for him while he stayed in the comfort of his own home, but I guess that wasnt even enough, because the more you give the more some people will want.

Then without even telling me that he was thinking of putting a bad report out there about me so that we can resolve any issues like mature people, he goes ahead to try to ruin someones reputation.

So if youre reading this and have any car issues and are looking for a mobile auto technician that you can trust with really good rates and great experience, you can call me. My name Andy Volsteedt and my number is 214-793-0793.







Have a fantastic day!















































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#3 Author of original report

He Has returned

AUTHOR: Jasmond - (U.S.A.)

On Jan 28th Andy Returned, and checkout the car, He said it was something electrical and the fuses kept blowing out, once he put the scanner on, it would not read as to many fuses were out. He said he had no idea of what was wrong with it, and it would take hours to find out. 
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