- Report: #159273
Report - Rebuttal - Arbitrate
Complaint Review: Angela Curtis, Sarl Atoll Le Tourne, Intrnic.com
Angela Curtis, Sarl Atoll Le Tourne, Intrnic.com1 Route De Bourbon Langoiran(Le Tourne), France France
Angela Curtis, Sarl Atoll Le Tourne, Intrnic.com Fraudulent billing, failed to deliver, deceptive advertising, internet scam Langoiran, Le Tourne Gironde, Aquitaine France
*UPDATE Employee: Aplus.Net Reponse
*Author of original report: I filed a complaint with the FTC at econsumer.gov
*Author of original report: A+ Net Sponsors Angela's Secure Page, Aplus.net disavows responsibility
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I purchased an astrological reading online at pro16.abac.com on 9/16. This is a secure page hosted by A+ Net AD384-ORG)([email protected], A+Net Internet Services, 10350 Barnes Canyon Road, San Diego, CA, 92121, United States, Phone: (858) 410-6900.) Complaints about A+ Net hosted sites should be directed to.
The payment to SARL ATOLL LE TOURNE was processed on 9/20. On the webpage, the listed contact was [email protected] and it stated, "This reading will be sent to you DIRECTLY BY EMAIL within the next 2 or 3 days, I will quickly get to work on your reading as soon as I receive your confirmation."
Shortly after ordering I received a confirmation e-mail from [email protected] which stated, "This is to let you know that I have just debited your credit card and have started work on your reading. You should receive it by email in 7-9 days' time." I immediately e-mailed both addresses questionning the change in terms. I received no response from [email protected] and [email protected] came back undeliverable.
After 10 days, I had not received the report I ordered, or any other correspondence from the merchant. I searched and found numerous complaints on ripoffreport.com and complaints.com. I sent complaints via e-mail to [email protected], [email protected], [email protected], [email protected], [email protected], [email protected] This complaint was answered from [email protected]
The answer: "You have NO reason to panic or accuse me of such allegations my dear. Your payment has been processed, and i'm working on your report. If you don't recieve it shortly, please don't hesitate to let me know.
Note that there is no indication of when the report is to be delivered, no explanation why it has not been delivered according to the original or updated terms, and no apology whatsoever for the delay.
I then e-mailed all those addresses again with the following message: Angela, I am not panicked, and I DO have a reason to accuse you and allege that you have not delivered on your obligation to me. The truth is that you have NOT delivered according to your own promised terms. I purchased a reading on 9/16 through a web page that said I would receive it in 2-3 days. Your confirmation letter said 8-10 days. It is now considerably past either promised delivery date and I have received nothing. Your answer(below) to my previous inquiry does not specify when I should expect you to satisfy your obligation. With that in mind, I am setting a deadline of 5:00pm GMT+2 on Monday 10/3, to receive my order.
Again there was no response.
It is my experience that Angela Curtis(if she exists),
Sarl Atoll Le Tourne,
Intrnic.com(Registrant: ATOLL, 1 route de Bordeaux, LANGOIRAN, 33550, FRANCE Administrative Contact, Technical Contact: Lamahieu, danielle, [email protected], Phone: 05.56.67.19.82, Fax: 05.56.67.19.82),
Astro-group.com (Registrant: Alexandre Baronnet, 1 route de Bordeaux, Langoiran, 33550, FR, Administrative Contact , Technical Contact: ATOLL, [email protected], Phone: +33556674199)
and any and all other entities operating under other unknown aliases which are connected to this merchant, are involved in an illegal entity in which they charge for services, then do not deliver.
This report was posted on Ripoff Report on 10/03/2005 11:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/Angela-Curtis-Sarl-Atoll-Le-Tourne-Intrniccom/LangoiranLe-Tourne-France-33550/Angela-Curtis-Sarl-Atoll-Le-Tourne-Intrniccom-Fraudulent-billing-failed-to-deliver-de-159273. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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