- Report: #351069
Report - Rebuttal - Arbitrate
Complaint Review: Angela Penbrook Productions
Angela Penbrook Productions19800 McArthur Blvd. Suite 300 Irvine, California U.S.A.
Angela Penbrook Productions Rip Off Pros ~ Uncaring individuals No Matter Your Situation ~ Scam Artists Irvine California
*Consumer Comment: HOW MANY PEOPLE HAVE ACTUALLY RECEIVED A REFUND? BESIDES THE 3 I'VE SEEN ON THIS WEBSITE
They also hang up on the customer when they can not handle the call any longer. No notice, just disconnect the call. I have called pleading to these people, crying on the phone, explaining to them that I had to save that money for this and now I need it back. They DO NOT care. I went so far as to tell them that it is causing me marital problems, because my husband is so upset that I did this program. They don't care.
These people at their so-called Customer Care Department, DO NOT CARE. They are unproffessional and don't sound very intelligent at all. They sound as if they are in a different country when you call, because every single Representative has an accent. I have told them I will drive to Irvine to get my money back and they hang up on me.
I have asked to speak to Managers and truthfully, I don't know who is less intelligent, the representatives or the so-called Supervisors/Managers. When you speak to them, there is a pause in every question, as if they are looking up the answer on the internet or maybe they have a premeditated handbook for dummies, like The Answers to Poor Unsuspecting Consumers for Dummies! These people are just horrible!
This report was posted on Ripoff Report on 07/14/2008 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Angela-Penbrook-Productions/Irvine-California-92612/Angela-Penbrook-Productions-Rip-Off-Pros-Uncaring-individuals-No-Matter-Your-Situation--351069. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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