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  • Report: #803397

Complaint Review: AntaresDive Academy, Discovermanzanillo.com

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  • Submitted: Wed, November 30, 2011
  • Updated: Wed, November 30, 2011

  • Reported By: Agnus — Redmond Washington USA
AntaresDive Academy, Discovermanzanillo.com
Vista Hermosa 13 Fracc. Peninsula de Santiago Manzanillo, Select State/Province United States of America

AntaresDive Academy, Discovermanzanillo.com,antaresdiveacademy.com,, .discovermanzanillo.com AntaresDiveAcademy, Manzanillo Scuba Internships, Deceptive, Rude, Misinformation, Fraud Manzanillo, Other

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My son Brian contacted Antares Dive Academy in Manzanillo Mexico with the intention of attending one of their advertised Dive Internships. My son would write to this company and would receive replys many days later. After a period of time I became very concerned as the company wanted a deposit but would not answer some simple and straight forward questions.

We inquired as to the location of the school and of the training facilities and of pictures of each of these. The "administrator" Jeronimo would delay and after much pressure sent us some stock photos of a pool training session and two pictures of some gentleman in front of a cruise ship. These pictures in response to our repeatedly having to ask for Pictures of their TRAINING FACILITIES AND SCHOOL and after days of delays.

My son and I traveled to Manzanillo, Mexico and attempted to get directions to the school so we could visit it at our convenience and were then contacted by "Jeremy" the owner with a rather rude email. I wrote him back and asked once again asked for an address to which he responded with the rudest, profane laced email I have received. We were about to invest 3000 dollars in Brians training. We of course are glad we did not spend on nickle with AntaresDiveAcademy.

Since then I have done my research and found out that Antares Dive Academy is not a school in any manner, it is not PADI certified and they rely on its instructor (yes there is only one) to certify any student.

The "School" is actually a hotel concession in the Barcelo Karmina Palace, and offers dive classes as part of its services but it has no school facilities, no classrooms, no nothing that any legitimate school would have. I contacted PADI and they confirmed that Antares Dive Academy does not hold a PADI certification and can not advertise PADI training or even display the PADI Logo. Furthermore, on gomanzanillo.com you will find information that PADI expelled the dive center from the Barcelo Karmina, but that it is still doing business there. Albeit with a name change of course.

The manner by which we were treated before they even had our money is an indicator of the type of service you will receive should anyone be foolish enough to give them one plum nickel.. My son is happy now in Cancun completing his dream of becoming a dive instructor.. Stay far away from Antares Dive Academy in Manzanillo.!!

EMAILS TO ANTARES DIVE ACADEMY:

Hey Brian,

My apologies if I didn't explain my self correctly.

In the Barcelo Karmina palace we have the primary operation, here is where we have the school.

Jeremy's phone number is 3141203878

He will be here around 12:30 pm and I'm sure he will be happy to show you everything. Our boat fleet, Equipment and training facilities.

Best regards Jeronimo Enviado desde mi oficina mvil BlackBerry de Telcel From: Ronnie Jeremy Date: Sun, 27 Nov 2011 10:47:18 -0600 To: Subject: RE: IN MANZANILLO

hello Jeronimo.

Hi.. We seem to have a problem.. I have asked for the address to the school so we can visit it. For well over a week.. My mom came with me to see the school and we are here still waiting to visit the school. We are well familiar with the Karmina but wanted to see where I will be training. I asked for pictures and you send me stock fotos and some of a guy in front of a cruise ship. My mom is very unnerved by the whole thing and I have been constantly trying to convince her that you are a legitamate operation and that Susan Dearing is just being envious.

And now I find that I too am beginning to have doubts. I have 2,400 dollars that I am to spend for training, but you seem either too busy or simply dont want my buisness. I dont understand Mr. Jeronimo.

Yes we would very much like to visit with you and the owner, but would like to do it at the school facilities. So my mom can see its a real school and not something shady. If you didnt have a school facility that would have been fine had you told me sooner as I did ask.. But you led me to beleive that you did in fact have a school and a hotel and a fleet.. etc. I convinced my mom in that respect and now I would find it very hard to convince her eitherwise.

My mom has delayed her travels until monday afternoon in the hopes of visiting the school facilities.. And we would like to speak directly with the owner. Can you give us his phone to contact him. if you are unable to dont want our buisness, Please simply let me know and I will find other options.

thank you

BR

> Date: Sat, 26 Nov 2011 20:32:07 -0500 > Subject: Re: IN MANZANILLO > From: admin@antaresdiveacademy.com > To: ghandifriend@hotmail.com > > Hey Brian, > > Good to know you are here, i will be diving on the am but will be back at  noon, our facilities are in the Barcelo Karmina Palace.  and Las Brisas, please drop by after noon to the water sport centre, i  will be happy to show you around and to introduce you to Jeremy ( the > owner). > > M phone number is 314 105 1771, call me or send me your number and we can > get in touch.  Looking forward to meet you.  Jeronimo > > hello Jeronimo. > We are in manzanillo and would like to visit the school.. could you let me > know the address. My mom would like to pay today if possible because she  plans on leaving on Sunday evening. Please get back to me as soon a  possible... > BR > > Date: Fri, 25 Nov 2011 14:27:55 -0500 > >> Subject: RE: DM Internship Application !! > From: admin@antaresdiveacademy.com > To: ghandifriend@hotmail.com >  Hola Brian, > >> Sorry for the delay on my answer, is been a few days with lots of work  due  to the holiday, Im attaching a few pictures for you and your acceptance >  letter. > Please let me know if you need anything else. >  Jeronimo >  resending my last two emails.. could you let me know please >

From: ghandifriend@hotmail.com > To: ghandifriend@hotmail.com > Subject: RE: DM Internship Application !!  Date: Wed, 23 Nov 2011 18:58:46 -0600 > hello Jeronimo.. checked my email and still no pics, my mom is getting a bit anxious..  could you let me know what is going please...   From: ghandifriend@hotmail.com  To: admin@antaresdiveacademy.com  Subject: RE: DM Internship Application !!  Date: Tue, 22 Nov 2011 16:25:33 -0600  Hello Jeronimo..  Just wanted to touch base with you. I havent received the pictures and  my  mom was asking me for them. Our plans have changed a bit and we will  be  going to tequila and Barra de navidad before we actually get to manzanillo, but we still expect to be there by the 26th..  Please let me know how things are going.. >>

Date: Mon, 21 Nov 2011 13:48:23 -0500  Subject: RE: DM Internship Application !!  From: admin@antaresdiveacademy.comTo: ghandifriend@hotmail.com >  Brian,   I think you can do your training in that time, but it will depend on  how   much effort you put in to it.  About the Deposit you can do it in Mexico at any Banamex or as a wire  transfer from your bank, here is the account details. > > Bank: BANAMEX >  >> Account Name: Jeronimo Eduardo Herrejon Delgadillo > Addres: M Madrid Km 11 5 S/N 5 . Col. Salahua . Manzanillo Col >> Wire transfer SWIFT: 0020 9570 0324 4920 21 > > Cashier deposit #: 5204 1645 0816 1897 > The ammount is 480usd (20% of 2400usd) > Im attaching some pictures for you on this e-mail, currently im at > the  barcelo working, i will send some more latter today. >  Best Regards > >Jeronimo

 Hello Jeronimo.  Thank you very much, Im sure susan is just envious. I have known of  her  from my mom and dad for a long time and she has always talked bad  about  the competition. I dove with them a few years ago and the operation  was  junk. Anyhow I am in Mexico City and will be traveling to  Manzanillo  the  26th, I have my parents here with me these few days and want to tie them >  into paying for the training.. Who much is the deposit and where > can I  deposit it. I dont want them to go back on their word and not pay.  Its  happened before so I find that if I get them to pay first it goes  much  easier. >  Ok.. I will be staying in club santiago and have my moms house  until  january 22, do you think I can do my training by them or at least  most  of  it.. I would like to but im ok if i cant. can i begin and then  come  back  to finish.  Ok.. thanks for the links.. do you have any pictures of where I  will be > training, classrooms etc and of students in training. I know my mom  is  going to ask so just want to be ahead of the game or a brochure and  my  acceptance letter.  Ok.. Sorry just know my mom is very special..  take care  B.R > >>

 Date: Sat, 19 Nov 2011 20:09:09 -0500 > Subject: RE: DM Internship Application !!  From: admin@antaresdiveacademy.com To: ghandifriend@hotmail.com  Brian,  I will finish your application process to attend the 1st of > December,  If  you dont stay at our housing the discount for housing is 700usd,  susan  might be confused with Neptunes wich was a school that had many problems, >but the school is gone and we have no relation what so ever with  them.  Our school Antares been on busines for over 18 yrs, we have the  biggest  boat fleet in the area and the most profitable hotel consession in  town. Most of our training take place at the Hotel Barcelo Karmina Palace,  playa  la Audiencia and more than 20 dive sites in the area. Find attached some pictures, you can also go in to  http://www.barcelo.com/BarceloHotels/es-ES/DD/Hoteles-Manzanillo.htm  and look directly on it.  Let me give you a different option, if you send me copy of your plane  ticket, i will go ahead and reserve your spot, and you can pay us  with a transfer or with a credit card once you are here, a few days after starting your training.  Im attaching for you the medical form you need to take to your  Physician to clear you for this activity.  Best Regards Jeronimo Herrejon >

 hi Jeronimo..  I would like to attend the sooner the better I will be in  Manzanillo  and  will stay at my parents house, so is there a discount for not  using the  housing. My mom is good friends with Susan Dearing and she  mentioned that  the school had many problems and you did not even have a school  or  any  students. But I know who the competition is and she is probably > telling >  stories. Could you send me pictures of where I will training and  of the  school. as the website is just copies of other pictures and I >  would  just > like to be ok with sending my money down.

This report was posted on Ripoff Report on 11/30/2011 03:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/AntaresDive-Academy-Discovermanzanillocom/Manzanillo-Select-StateProvince-/AntaresDive-Academy-Discovermanzanillocomantaresdiveacademycom-discovermanzanilloc-803397. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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