- Report: #939107
Report - Rebuttal - Arbitrate
Complaint Review: Anthony James Photography
Anthony James Photography3000 Sage Road Suite 1444 Houston, Texas United States of America
Anthony James Photography Tony Gibson Unprofessional, Untrustworthy, Unresponsive Houston Texas
*REBUTTAL Owner of company: Proof I will work with anyone.
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At that second shoot Tony disappeared half way through and didn't return my calls until hours later and reported to me he'd fallen from a ladder and had to be taken to the ER. He apologized and promised the photoshoot would be completed at later date when he recovered. I told him I understood and paid his full amount on the invoice.
Days later, Tony hadn't called. I called Tony Gibson repeatedly and he never returned the call. I texted him and begged to know when the head shots would be uploaded for me to review and again, no response. This went on for weeks until finally a friend of his contacted him for me. We had previously agreed he would only upload the photos each lawyer selected the day of the shoot as hundreds were taken. Tony finally uploaded them all in bulk, with no corresponding files for recognition. I spent hours combing through images, having no idea which were which. Since he refused to call me back I was at a loss and frankly at that point just relieved to have the pictures.
I had paid Tony $400 for Photoshop work that was never performed. I sent him a letter requesting the money be reimbursed, Tony never responded. I have never been treated so shabbily by a vendor is my life.
This report was posted on Ripoff Report on 09/10/2012 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Anthony-James-Photography/Houston-Texas-77056/Anthony-James-Photography-Tony-Gibson-Unprofessional-Untrustworthy-Unresponsive-Houston-939107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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