I co-signed for a car with Underwood and the car had to be returned three (3) times in 3months before we were told they dont work on transmissions. Then, I had to buy a new motor.
First time we were told the car was fine. They put new brakes on it and they had to be broke in.
Second time, with attitude we were given a rental until they could figure out what was wrong. Sorry I dont recall the excuse the borrower was givin, but she did get the car back. A few weeks later I was called by the borrower and told she wants to give the car back, because it takes 4 tries to start the car and it is too much of a hassle to keep taking it back to Underwood. I wont co-sign for her any more either (another story all together).
So my Third and final attempt with Underwood, was when I repossed the car from Borrower and notice the straining on the transmission and took it back to Underwood. they told me they dont work on transmission. What were they looking at when it was brought in before, if they dont work on transmissions?So they gave me a name to a shop. Again, a whole nother issue.
I paid over $900 to fix the transmission that went bad in March but sat in the shop til June (I was short on cash), because the warranty was used up in miles :( (from Nov of 2006 to March 2007)...oh well, expensive lesson learned.
But, then comes the ignition problem. The $60 key (computer in the key??) kept getting stuck in the ignition, because it was getting hot when I drove the car. Underwood said bring it in and leave it. When? I work the same hours they do. so this went unchanged and cost me to buy a new key when the others broke.
Finally in March of 2008 the motor went and there it sits in the shop. Of course Credit Acceptance is expecting their payments on time. maybe it is too much to ask for a used car to last longer than a few months before paying for major repairs. I did ask if Underwood would trade but they said I would have to have another down payment for lemon number two.