- Report: #668946
Complaint Review: Anthony carr
| Anthony carr 7871 Westminister Hwy
Richmond, British Columbia United States of America |
|
Anthony carr RIP OFF artist who uses his GIfts to illegally STEAL from the Sick,Poor USA Citizens who cant track him in Canada, he has audacity to acknowledge his SCAMS in a letter to me the refund was sent to me Richmond , British Columbia
*UPDATE Employee: You deposited your Full Refund on Dec 20, 2010
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This report was posted on Ripoff Report on 12/07/2010 11:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/Anthony-carr/Richmond-British-Columbia-V6X-063/Anthony-carr-RIP-OFF-artist-who-uses-his-GIfts-to-illegally-STEAL-from-the-SickPoor-USA-668946. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 UPDATE Employee
You deposited your Full Refund on Dec 20, 2010
AUTHOR: Seth Baker - (Canada)
SUBMITTED: Monday, March 04, 2013
POSTED: Monday, March 04, 2013As you know, Mr. Carr and Zodiac Services Ltd. stand behind our Customer Satisfaction Guarantee. After you received the products and services you ordered, as is your right, you requested a full refund because you were not satisfied. However, the challenge when corresponding by mail is the delay encounter while your letter is in transit and while our response letter is in transit. You may have indeed written 7 letters, but no mail service is instantaneous. We pride ourselves on providing responsible mail order customer service and we will try our very best to help every customer, unfortunately we cannot make the mail services delivery their correspondences any faster.
You mentioned the BBB did not respond to your request, however, you also did not allow enough time for them to respond to you. Our records show the BBB opened a case for you on November 25, 2010 and the case was closed on December 30, 2010 Assumed Resolved. The case was closed because our team went into action and obtained the appropriate refund, couriered it to you and we ensured the cheque payable to you was deposited. To be very specific I have confirmed with our financial institution you deposited the cheque on December 20, 2010.
Mr. Carr and Zodiac Services Ltd. try our very best to ensure we are accessible to all our friends and clients. Accordingly most of our contact information has remained the same for several years. Anyone can reach Mr. Carr through his Customer Relations Department Records:
- our mailing address remains 7871 Westminster Highway, PO Box 97209, Richmond BC V6X 4H4, Canada
- our email address remains info@zodiac-services.com
- our phone number remains 604 484 1323
I apologize for the length of this response; however your online post is extremely misleading. No one can provide an immediate response to letter mail. You must allow time for the process to complete. Both our correspondence and that of the BBB confirm you were too impatient.
Seth Baker
Customer Relations Representative
1-604-484-1323
www.zodiac-services.com

