- Report: #913989
Report - Rebuttal - Arbitrate
Complaint Review: Anthony/Tony Robbins
Anthony/Tony Robbins9888 Carroll Centre Rd Ste #100 San Diego, California United States of America
Anthony/Tony Robbins Tony Robbins Will not honor a refund San Diego, California
*REBUTTAL Owner of company: Our Policy is Happy Clients
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He offered a few different ticket prices and told us you can be refunded if need be. So I purchased one.
Something personal came up for that weekend and I am unable to make it. I tried calling several times to ask for a full refund as promised by Lee Asher. Customer service sent me to Lee's voice mail saying he will call me back. I left a msg with no return phone all.
I wrote in a letter, no response. a week later I called again and customer service said eith Lee will call me within 3 hours or someone from customer servive will call me, no response or return phone call again.
Terrible customer service!
This report was posted on Ripoff Report on 07/18/2012 02:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/AnthonyTony-Robbins/San-Diego-California-92126/AnthonyTony-Robbins-Tony-Robbins-Will-not-honor-a-refund-San-Diego-California-913989. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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