- Report: #644595
Report - Rebuttal - Arbitrate
Complaint Review: Antioch Toyota
Antioch Toyota1817 Auto Center Drive Antioch, California United States of America
Antioch Toyota Scion Sold us a lemon, lied to us and then ripped us off on on another vehicle and gave us the run around on a service contract refund. Antioch California
*Consumer Comment: DealerNightmare, Keep checking the web site WikiLeaks....
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I don't know why we where taken advantage of so severally and treated so poorly, as well as being lied to in our time of need. I remember waiting to sign the sales contract for the second vehicle and a man came storming out and stopped to tell us not to buy a vehicle hear, I should have listened. Making you wait at the dealership is just a tactic used by the dealer so when they finally bring you in you are just ready to sign and leave. This bring up a question of the reasons they give you why it is taking so long. Does it really take this long to do the paperwork. I feel I was lied to before I had finally got in to the finance office to sign the sales contract. After returning this car and buying the 03 Hyundai Accent. We got a call from the finance manager who said that we had to come back in and sign a new sales contract because he had not done the first one right. Which we did a couple of days later. The following week we called the finance manager back to cancel the service contract because of the amount of miles we put on the cars we buy we would be wasting our money and he said we would have to come in and sign a cancellation contract which we did a couple of days later. After signing the cancellation contract they said we would have to wait a few months and watch the balance on our statement from Toyota go down. I feel this is just another tactic used by this dealership to keep you from getting your money back. At other dealerships in the past I have simply made a phone call and had a cancellation done. Also a few months after buying the car we were getting calls from Toyota that we were two payments behind. I was worried this would affect my good credit. We had never even gotten a bill yet how could we be behind. We had explained to the finance manager when we signed the sales contract that we lived in a town that only receives mail through PO Box numbers. We gave him the PO Box number when we signed the contract.
Also after buying this car we were getting delinquent registration from the DMV. Come to find out we had been driving the car with the temporary registration in the window from the dealer but the registration wasnt paid through the DMV so if we got pulled over a cop could have towed our vehicle. We were getting no paperwork from the dealer. To this day we are still getting the run around through almost everybody we talk to about the service contract refund, and all the interest paid for having it not refunded. I find this dealership to be sloppy(Paperwork), intimidating(Sales Tactics, having you wait to sign the contract so when they finally bring you in to sign all you want to do is sign and leave), dishonest(Sales People, 96 Ford Taurus), difficult(Dealership Employees, Phone Calls) and hassling to deal with.
This report was posted on Ripoff Report on 09/26/2010 10:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/Antioch-Toyota/Antioch-California-94509/Antioch-Toyota-Scion-Sold-us-a-lemon-lied-to-us-and-then-ripped-us-off-on-on-another-vehi-644595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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