- Report: #1008725
Report - Rebuttal - Arbitrate
Complaint Review: AnyMeeting
AnyMeeting7777 Center Ave, Suite 520 Huntington Beach, California United States of America
AnyMeeting low quality webinar services Huntington Beach, California
*Author of original report: bottom line is...
*Author of original report: Trying to cover up
*UPDATE Employee: More to the Story...
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I then tried to upload a presentation again to see if this time it would work (and it did). I didn't do anything differenly, it just all of sudden started working...but the black display was still there and wouldn't go away. So I started over and uploaded the presentation again, but got an error message saying that the presentation was already being shared. This wasn't true, because I still saw a black screen, and so did my audience. I had about 44 attendees and this was all going on during the opening of the webinar, I apologized to my viewers for the technical difficulties, but began hearing the chimes indicating that viewers were leaving. I managed to improvise and had presenters speak over the conference line, and I typed messages in the chat box to control the webinar flow. By the end, I had only 12 people still in the webinar. Not only did these three instances impact my business reputation, but also cost me potential customers. When this happened the first time, there was no contact number that I could call and speak to an anymeeting representative. I then went on their facebook page several times to complain, but got no response. All they did was delete my facebook messages so that no one else could see the crap they offer.
Would I use anymeeting again. ABSOLUTELY NOT. They offer services that dont work and provide poor customer service. DO NOT WASTE YOUR MONEY WITH ANYMEETING! Not only will you lose money, but you risk your business reputation as well! Go for a more robust webinar service. AnyMeeting experiences a lot of hardware issues and its not worth the time and money, or your business reputation.
This report was posted on Ripoff Report on 02/04/2013 03:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/AnyMeeting/Huntington-Beach-California-92647/AnyMeeting-low-quality-webinar-services-Huntington-Beach-California-1008725. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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