I was in search of a webinar service provider and came across anymeeting online. The first time I used the system, I had problems uploading presentations and audio problems as well. It took several attempts to upload a presentation, and there was no available support to resolve the issue quickly. My attendees complained of poor audio quality and screen sharing problems as well. I ended up losing a few attendees as a result. The ones that stuck around never responded to future webinar sign up lists. The second time I hosted a webinar using anymeeting, the conference line was choppy, and then I ended up losing the conference line altogether. I scrambled to get the conference line up and running again, and luckily, my viewers were still there and had to log back in. Instead of using anymeetings conference line, I had to use my own phone system to present to the attendees. I sent these viewers request to sign up for future webinars, but they never responded. The third time I used anymeeting, I had the same problem of uploading presentations again. I converted files, made them simple, cut down on slides, etc. to make it work but it never did. I clicked on the screen share option and the meeting froze up, displaying a black screen.
I then tried to upload a presentation again to see if this time it would work (and it did). I didn't do anything differenly, it just all of sudden started working...but the black display was still there and wouldn't go away. So I started over and uploaded the presentation again, but got an error message saying that the presentation was already being shared. This wasn't true, because I still saw a black screen, and so did my audience. I had about 44 attendees and this was all going on during the opening of the webinar, I apologized to my viewers for the technical difficulties, but began hearing the chimes indicating that viewers were leaving. I managed to improvise and had presenters speak over the conference line, and I typed messages in the chat box to control the webinar flow. By the end, I had only 12 people still in the webinar. Not only did these three instances impact my business reputation, but also cost me potential customers. When this happened the first time, there was no contact number that I could call and speak to an anymeeting representative. I then went on their facebook page several times to complain, but got no response. All they did was delete my facebook messages so that no one else could see the crap they offer.
Would I use anymeeting again. ABSOLUTELY NOT. They offer services that dont work and provide poor customer service. DO NOT WASTE YOUR MONEY WITH ANYMEETING! Not only will you lose money, but you risk your business reputation as well! Go for a more robust webinar service. AnyMeeting experiences a lot of hardware issues and its not worth the time and money, or your business reputation.