- Report: #771934
Report - Rebuttal - Arbitrate
Complaint Review: Anya DaySpa
Anya DaySpa1909 S Meyers RD Oakbrook Terrace, Illinois United States of America
Anya DaySpa JonRic Day Spa One Spa to definitely stay away from.... even if it was for free Oakbrook Terrace, Illinois
I was kept waiting for over 30 minutes in a bathrobe , in a lounge area, with no indication from anyone as to when I would be taken care of. I was offered nothing to drink. The place is a mess. It is dirty, with dust balls on the floor of the massage room. The masseuse was unqualified,and instead of a massage we got a back rub . Asking her for a firmer massage made no difference If I never had a hot stone massage before, I would consider it normal to hear the stones being shuffled like balls on a pool table. After putting the stones on our backs she then asked if they were too hot. An experienced masseuse would never risk burning her clients.
She would have known the appropriate temperature. Speaking of temperature, my massage consisted of some hot and some cool stones., I asked the receptionist to have the owner call me so that we could discuss ways to improve her facility, but after one week,I heard nothing from her, I finally had to call her. She admitted getting the messages but claimed she had no time to call me back. She was cold and indifferent and didn't give a damn what I said or thought.There are many immaculate and pampering spas in the Chicagoland area,but this is not one of them. This is nothing more than a bizarrely decorated beauty parlor posing as a spa. Even at half price it was a waste of our time and money.
This report was posted on Ripoff Report on 09/01/2011 12:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Anya-DaySpa/Oakbrook-Terrace-Illinois-60181/Anya-DaySpa-JonRic-Day-Spa-One-Spa-to-definitely-stay-away-from-even-if-it-was-for-fre-771934. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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