• Report: #19431

Complaint Review: Aol & talk america

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  • Submitted: Tue, April 23, 2002
  • Updated: Thu, April 25, 2002

  • Reported By:North Hills CA
Aol & talk america
Aol.com Nationwide U.S.A.

Aol & Talk America ripoff. Continuous billing even after cancellation. Consumer fraud ripoff. Internet, USA

*Consumer Comment: I Had The Same Problem W/ AOL

*Consumer Comment: Ripped off by AOL Talk America too!

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AOL KEEPS BILLING EVERY MONTH WHEN THEY HAVE BEEN CANCELLED AND CALLED EVERY TIME MY PARENTS GET THEIR PHONE BILL!

THEY STILL HAVE NOT CANCELLED THE ACCOUNT AFTER MANY MONTHS. THEIR LONG DISTANCE SISTER COMPANY TALK AMERICA, IS STILL TRYING TO SAY WE OWE THEM AND THAT WE SIGNED UP FOR THEIR SERVICE BY CASHING A B.S. REDEMTION CHECK THAT I HAD NEVER EVEN SEEN LET ALOME CASHED!

I TOLD THEM THAT IF I CASHED THIS SO CALLED CHECK THAT THEY SEND ME THE COPY OF IT TO SEE IF IT WAS SIGNED BY SOMEBODY TO TRY TO PROVE IT NEVER HAPPENED.

WELL, THEY SENT MY A COPY OF A REDEMTION CHECK THAT HAD THE MARKINGS OF BEING DEPOSITED IN A BANK BUT ON NO PART OF THIS CHECK WAS THERE A SIGNATURE OF ME, OR ANYBODY ESLE FOR THAT MATTER, THAT WOULD HAVE HAD TO BE THERE FOR IT TO HAVE BEEN CASHED.

IT LOOKS TO ME LIKED THEY JUST SENT MY A MADE UP COPY OF SOMETHING TO SAY SEE, HERE IT IS.

YOU MUST HAVE JUST FORGOT YOU CASHED THIS. NOW YOU OWE US MONEY! I HAD NEVER SEE THIS DOCUMENT BEFORE LET ALONE CASHED (OR DEPOSITED) IT!!!

AS A MATTER OF FACT, I DO NOT EVEN HAVE A BANK ACCOUNT TO DEPOSIT THIS DAMNED CHECK INTO!

IT IS ALL B.S. AND I CAN NOT SEEM TO GET ANYWHERE BY TALKING TO ANY OF THEM.

AOL KEEPS BILLING MY PARENTS PHONE EVERY MONTH AND TALK AMERICA IS NOW LEAVING RECORDED MESSAGES ON THEIR ANSWERING MACHINE.

SOMETHING HAS GOT TO BE DONE AND I'M AT A STAND STILL! IT ISN'T FAIR! AND, IT CAN'T JUST BE ME THEY HAVE DONE THIS WITH!

Curtis
North Hills, California

This report was posted on Ripoff Report on 04/23/2002 04:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Aol-talk-america/nationwide/Aol-Talk-America-ripoff-Continuous-billing-even-after-cancellation-Consumer-fraud-ripo-19431. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

I Had The Same Problem W/ AOL

AUTHOR: Kim - ()

I also, was constantly being double-billed by AOL, they claimed I had more than one account.....problem partially solved by reporting them to the Better Business Bureau.
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#2 Consumer Comment

Ripped off by AOL Talk America too!

AUTHOR: gwendolyn - ()

Last year in about August or so i found out that they were taking monies from my account electronically, even though they did not provide me with long distance service. when i called them and i did serveral times, getting switched from one rep to another and people who claimed to be supervisor. they finally said that they would credit my account for 1 month of stolen money of course they actually stole 2 times from my account unathorized, to this day i have never recieved on dime.
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