• Report: #204863

Complaint Review: Apex Alarm Of Orem Utah

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  • Submitted: Mon, August 07, 2006
  • Updated: Tue, August 15, 2006

  • Reported By:Reno Nevada
Apex Alarm Of Orem Utah
580 S. State St Orem, Utah U.S.A.

Apex Alarm, Monitronix Of Orem Utah Fraudulent, Lies, deceit, all around bad business Orem Utah

*UPDATE Employee: Please contact us

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Back in May, 2006 My wife was approached by this company APEX alarm. They would install and begin alarm monitoring imediately for 73.00. We decided we would try it. I saw the installation job the technician performed and it was inadequate. I called within 2 days to have the system removed which they did do. I was assured that the money paid for the services rendered would be refunded to me within 7 business days. This didnt happen. It took 42 days, and 3 calls to return the money. After all of that frustration I made another call to the phone number provided to make sure the contract was cancelled. I was told that yes it was and no further contact was needed. I was enthralled to know that I was done. Much to my chagrin on 8/7/2006 I decided to take care of some banking. I found that APEX had billed me for their services once again. I could feel my blood begin to boil. I called APEX and they insured me that it would be taken care of. I would accept this but the past experiences with their dishonest services leads me to not give up so easy. I am going to contact my legal advisor to see if this fraudulent activity should be taken to the next level. I assure you you will have issues with this company. DO NOT SIGN CONTRACT OR LET A REP FROM THIS COMPANY IN YOUR HOME...

Patrick
Reno, Nevada
U.S.A.

This report was posted on Ripoff Report on 08/07/2006 08:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/Apex-Alarm-Of-Orem-Utah/Orem-Utah-84058/Apex-Alarm-Monitronix-Of-Orem-Utah-Fraudulent-Lies-deceit-all-around-bad-business-Orem-204863. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Please contact us

AUTHOR: Michael - (U.S.A.)

Patrick:

I just became aware of your complaint. Please contact me at your earliest convenience so that I may assist you with your refund. It appears that we have made an accounting error that must be corrected. I need you to contact me so that I can access your account. I look forward to helping you. Thank you very much.

Michael Melzer
APX Alarm
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