- Report: #189406
Report - Rebuttal - Arbitrate
Complaint Review: Apex Digital, Inc.
Apex Digital, Inc.301 Brea Canyon Rd. Walnut, California U.S.A.
Apex Digital, Inc. won't help me fix my TV - AND their authorized service centers won't touch it! Walnut California
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My request to them has been simple - help me adjust the size of the picture being displayed on the screen of my 27" TV. They have what is called "service mode" for each TV where this sort of adjustment is possible. All I get from them is "take it to an authorized dealer, we won't tell you how to enter service mode yourself". We're talking a menu driven, onscreen mode here. Bunk.
The icing on the cake has been that I wrote an email to them in January that was replied to on April 26th. I had calmed down and resolved to just never buy another Apex product again when they opened the old wound.
The short of it is, I have two TV's and two DVD players with the Apex name on them. They will be the LAST I ever own. My ability to influence my friends and family will not serve Apex well either.
Ron Donoho's article
This report was posted on Ripoff Report on 05/01/2006 11:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Apex-Digital-Inc/Walnut-California-91789/Apex-Digital-Inc-wont-help-me-fix-my-TV-AND-their-authorized-service-centers-wont-to-189406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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