- Report: #135787
Report - Rebuttal - Arbitrate
Complaint Review: Apex Digital
Apex Digital2919 East Philadelphia St. Ontario, California U.S.A.
Apex Digital Sent TV For Repair 3 Months still do not have it back Ontario California
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I called back a week later only for them to say that the part is backordered call back in another week to find out more information ont he television... I decided to give them 2 and called back this time yet again i get we have not recieved your unit. as soon as i heard that i got angry and demanded to speak to a supervisor...the supervisor said "we are going to escalate the issue, call back in 2 weeks for more information on the unit" well 2 weeks later I call and I get "the unit is in repair it shoudl be sent out byt he end of the week call at the end of the week" well i call and i get that they still havent recieved the part......
after another week (the other day) I called and they said its still in repair, its been almost 3 months and I still get different stories on whats going on with my televesion they cannot keep a straight story on whats going on...Everytime I call a different story it is now march 21, 2005 and still have no clue where my television is!!!!!!
This report was posted on Ripoff Report on 03/21/2005 12:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Apex-Digital/Ontario-California-91761/Apex-Digital-Sent-TV-For-Repair-3-Months-still-do-not-have-it-back-Ontario-California-135787. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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