- Report: #1006038
Report - Rebuttal - Arbitrate
Complaint Review: Apex Motors
Apex Motors2885 N Nevada St Chandler, Arizona United States of America
Apex Motors Apex Quads Sold me a 2012 Trike with a defective engine that leaks oil out under pressure and refuses to fix it Chandler, Arizona
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Teri paid for the trike to be towed to A&G's. That was December 4, 2012. Grant waited for Teri Beckman to call him to give her ok to work on the trike. She finally called him on December 5, 2012 and he began to work on it. I finally for the first time rode my trike on December 6, 2012 at which time still have 17.8 miles in which was the reading when I received October 15th. I was able to ride it for 9 days, put 77 miles on it and the trike started gushing out oil again. This was December 14, 2012 and again I had to pay for a flatbed tow truck to tow it Keesey's Service Center due A&G Automotive & Transmission being out of the country for a week. John with Keesey's Service spoke to Teri and Greg Beckman on a few occasions where they asked John to give an estimate on how much to fix it, they didn't like that. Then they asked him how much to pull the engine and have it shipped back to them and for them to put the new engine back in. Greg Beckman did not like that idea either. It sat in storage at Keesey's waiting for Teri or Greg Beckman to get back to them for 30 days and would not release it until the storage fees were paid on it. I had to pay for the storage of my trike for 30 days at $50/day.
Now my trike is sitting in my yard in nonworking condition and waiting to be fixed. I would pay to have it fixed but don't want to create a problem in doing so. I want them to fix my trike to its new condition as it should have been and also I want a check for the Luggage Strap that they have not sent to me either. That was $250.
I filed a compaint with BBB and California Custom Trikes didn't even respond so that is closed. They should also be investigated for fraud. Offering product without honoring their warranty, 6 months or 6,000 miles. They are letting this warranty to run out. It was received in this condition and to pay and have it fixed.
This report was posted on Ripoff Report on 01/30/2013 10:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/Apex-Motors/Chandler-Arizona-85225/Apex-Motors-Apex-Quads-Sold-me-a-2012-Trike-with-a-defective-engine-that-leaks-oil-out-und-1006038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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