• Report: #885118

Complaint Review: Apollo Gate

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  • Submitted: Sat, May 19, 2012
  • Updated: Sat, May 19, 2012

  • Reported By: Gate Master — Indiana United States of America
Apollo Gate
San Antonio, TX Internet United States of America

Apollo Gate Nice Spa Gate opener / Wrong instructions / Tech support that cusses and abuses cleints / no refund Internet, Internet

*Author of original report: Apollo Gates / Abusive to clients / Expensive Torture

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Apollo Gate - abusive to clients - not helpful - you buy from them you will lose

If you are considering buying a gate system, like an Apollo, make sure to check out their instruction manual and make a test call to their technical support before you buy.

I purchased a gate system from Apollo / Nice Spa and paid approx $2500 for it. The system seems built well, but everything went bad when I was forced to deal with Apollo's tech support in the USA (maybe the call was routed south of the border). Apollo's tech support will actually use expletives and even call client names... They were VERY RUDE and unhelpful, especially Christopher. So, If you are a masochist and like to be abused, buy Apollo. In the end they make a fairly good machine, but support and instruction are absolutely terrible. Look around and consider buying something else.

This report was posted on Ripoff Report on 05/19/2012 02:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Apollo-Gate/internet/Apollo-Gate-Nice-Spa-Gate-opener-Wrong-instructions-Tech-support-that-cusses-and-abuse-885118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

Apollo Gates / Abusive to clients / Expensive Torture

AUTHOR: Gate Master - (United States of America)

Apollo Gate - abusive to clients - not helpful - you buy from them you will lose. If you are considering buying a gate system, like an Apollo, make sure to check out their instruction manual and make a test call to their technical support before you buy. I purchased a gate system from Apollo / Nice Spa and paid approx $2500 for it. The system seems built well, but everything went bad when I was forced to deal with Apollo's tech support in the USA (maybe the call was routed south of the border). Apollo's tech support will actually use expletives and even call client names... They were VERY RUDE and unhelpful, especially Christopher. So, If you are a masochist and like to be abused, buy Apollo. In the end they make a fairly good machine, but support and instruction are absolutely terrible. Look around and consider buying something else.
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