- Report: #1172292
Report - Rebuttal - Arbitrate
Complaint Review: AppStar Financial / First American Payment System
AppStar Financial / First American Payment System4619 Viewridge Ave. ste.C San Diego, California USA
AppStar Financial / First American Payment System Beware Deceptive Business Practices San Diego California
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On Jan. 8, 2014 Mr.Nick Cuenca, a sales rep. from APPSTAR Financial came to offer a 20% saving on our credit card
processing cost after reviewing a few months of the previous processing statements. I told him do not waste his time
trying to get me signed up if he can not really deliver the cost cutting savings, then, he consulted to his manager,
Mr.Scott Billion. getting approval to lower the rates, and provide a free IP 90X terminal, run both APPSTAR & current
processor side by side for comparison trial.
After 2 month, I found out the rates and the misc.charges were much higher than my current processor, there was
not 20% saving generated as agreed upon sign-up the service contract. Actually, the monthly fee & PCI annual fee
almost double then the other processor.
It has defeated the original intend to generate 20% over all monthly savings as agreed, there is no need to switch
to a higher cost credit card processing service.
Returned the terminal via UPS per APPSTAR Stacy's authorization on 5-23-2014. Now the real scam scheme shows
up: $700.00 termination fee as unpaid delinquent on my credit report.
I hope all the office managers will take my bad experience beware of this deceptive business practice.
This report was posted on Ripoff Report on 08/25/2014 06:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/AppStar-Financial-First-American-Payment-System/San-Diego-California-92123/AppStar-Financial-First-American-Payment-System-Beware-Deceptive-Business-Practices-San-1172292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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