• Report: #344977

Complaint Review: Apple Vacations And Palladium Resorts

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, June 27, 2008
  • Updated: Fri, June 27, 2008

  • Reported By:Cleveland Ohio
Apple Vacations And Palladium Resorts
P.O. Box 6500 Newtown Square, Pennsylvania U.S.A.
  • Phone: 800-517-2000
  • Web:
  • Category: Resorts

Apple Vacations & Palladium Resorts NOT a 5 star hotel. Newtown Square Pennsylvania

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Palladium Vallarta is NOT a 5 star hotel. It's a 3 star hotel with potential. Poorly managed - the A/C is minimal, drinks watered down, food is fair. Beautifully landscaped grounds are sullied by a constant sewage stench from the "zoo" a cluster of small, over-crowded cages. Rooms never adequately cooled smell musty. Beaches covered with thick piles of seaweed need cleaned more than weekly. Dirty pool decks need hosed off weekly (or daily?) and dirty pool chairs need wiped off as well.

The good news? A spectacular view! The cliff top resort overlooks a surfer's paradise with giant, crashing Pacific waves. Dusk to dawn, surfers are always present, and surfing lessons are free as well as boogie boards and kayaks. The regular staff is very helpful and friendly bartenders, maids, waiters, and entertainers. Better management and a little elbow grease could easily elevate Palladium to the status it deserves.

Excursions are misleading too. Vallarta Adventure zip line canopy tour forbids cameras in order to charge $17 per digital photo (not even printed!) and $79 for a CD of all the photos. Vallarta Adventures' La Caletas Island tour is a ridiculous $90 "day in paradise" to a dingy, jelly fish-filled lagoon that also has a nasty stench.

Lastly, Travel Agents and Apple should warn guests about Palladium's excessive stairways before booking a trip. Numerous stairs were a hardship for elderly and less athletic guests. We met a couple who left early because the husband was on crutches, and some members of our group experienced sore muscles from doing stairs.

In summary, our group decided that Palladium is a perfect example of "you get what you pay for" since we only paid $1043 for the all-inclusive. We laughed off the problems and enjoyed the gorgeous landscape for an overall nice vacation.

Would we go back? No.

ohiofreebird
Cleveland, Ohio
U.S.A.

This report was posted on Ripoff Report on 06/27/2008 09:58 AM and is a permanent record located here: http://www.ripoffreport.com/r/Apple-Vacations-And-Palladium-Resorts/Newtown-Square-Pennsylvania-19073/Apple-Vacations-Palladium-Resorts-NOT-a-5-star-hotel-Newtown-Square-Pennsylvania-344977. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Apple Vacations And Palladium Resorts

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory