- Report: #929493
Report - Rebuttal - Arbitrate
Complaint Review: Apple
AppleCupertino, California United States of America
Apple Itunes $50. ITunes gift card cancelled Cupertino, California
I contacted Itunes customer support and was told that Best Buy cancelled the card and that I must deal with them. I did not tell them where the card was purchased so they had this information on file. I told Apple ITunes that I have a valid, paid for, unreturned ITunes gift card and that they should honor it, to no avail. Why should Best Buy be able to cancel my ITunes gift card?
I contacted Best Buys customer support by phone and was told that nothing can be done without a receipt. Why do I need a receipt to use a gift card? Who keeps a receipt for a gift card for 3 years? Neither Apple or Best Buy will say why the card was cancelled.
This report was posted on Ripoff Report on 08/19/2012 02:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Apple/Cupertino-California-95014/Apple-Itunes-50-ITunes-gift-card-cancelled-Cupertino-California-929493. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.