• Report: #980327

Complaint Review: Apple

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  • Submitted: Mon, December 10, 2012
  • Updated: Tue, December 11, 2012

  • Reported By: smackdown — brussels Nationwide USA
Apple
Internet United States of America

Apple Mac Ipad Ipod Iphone Macintosh Lisa Products Really Suck, Overpriced Customer Service is Shabby, Internet

*Consumer Comment: Agreed and Lisa!

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These products are way too easy to break and/ or malfunction all too often.  And when they do you are up ship creek trying to get your service agreement honored.  Waiting on hold for hours, only to get some ignorant kid who will most often hang up on  you the first chance he gets.  Most times they will only talk to you long enough to try and upsell a service agreement to you.  

A real shame too, considering the ripoff prices charged for these foreign made products (most likely produced in sweatshops)  Maybe that's why they break so often.  Don't forget that tripping a moisture sensor will also get you denied service.  To me it's just not worth it.  Especially since (((competitor's name redacted))) has informed me I'm eligible for free lifetime support on all my products.  Don't believe me?  (((phone number redacted))).

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name

This report was posted on Ripoff Report on 12/10/2012 04:35 PM and is a permanent record located here: http://www.ripoffreport.com/r/Apple/internet/Apple-Mac-Ipad-Ipod-Iphone-Macintosh-Lisa-Products-Really-Suck-Overpriced-Customer-Servi-980327. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Agreed and Lisa!

AUTHOR: Peter - (U.S.A.)

I personally have had good results with most of the Apple products I own.   But when I have needed service its been a fight.  There is no excuse for poorly made products or bad consumer service.   I also love the fact you referenced the infamous the Apple Lisa in your post title.  Way to make an old geeks day.
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