- Report: #1126572
Report - Rebuttal - Arbitrate
Complaint Review: Appliance Connection
Appliance Connection, Select State/Province USA
Appliances Connection AC lied about washer order status to avoid refund, then deducted 20% from credit card refund when they eventually relented. Smart Alec customer service, whined about the weather New York New York
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Ordered a whirlpool duet washer after researching washer in consumer reports. selected Appliances Connectionw without research from 3 shopping locations listed by CR.
had I done any research at all I'd have seen multiple rip jobs on AC. My experience mirrored these complaints: Significant deal changing terms in the contract I received after the full amount was deducted from my account. I was lied to when canceling. My order, being told not once, but 3 times, that the washer had been shipped.
i badgered AC until the order was cancelled and a credit was issued- minus a10% re-stocking fee and $.75/lb shipping cancellation fee. AC is just not reputable and I agree with numerous complaints on this and other sites.
This report was posted on Ripoff Report on 02/25/2014 09:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Appliance-Connection/Select-StateProvince/Appliances-Connection-AC-lied-about-washer-order-status-to-avoid-refund-then-deducted-20-1126572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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