• Report: #929701

Complaint Review: Appliance Direct

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Mon, August 20, 2012
  • Updated: Mon, August 20, 2012

  • Reported By: Stamatina — Melbourne Florida U.S.A.
Appliance Direct
397 N. Babcock Street Melbourne, Florida United States of America

Appliance Direct WARRANTY FRAUD Melbourne, Florida

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I purchased a two year warranty from Appliance Direct in Melbourne FL on July 4, 2011. 
The dishwasher that I purchased stopped working on August 10, 2012. 
I called the store, they gave me the 1-800 # to claim my warranty.  When I called the 1-800 # they had no record of my purchase or the warranty. 
I was told that when I purchased the warranty last year, the warranty was never paid for by the store and they never entered the information into the computer, so they could not send out a repair technician to repair my Maytag dishwasher.  I ended up emailing my original purchase receipt to the "customer service" department and I was denied because they failed to notice that I purchased a two year warranty, not a one year.  I am waiting for a manager to over-ride my denial on my claim....So it's been 10 days since my dishwasher broke and I am still waiting on service that I may never get because Appliance Direct still hasn't paid for the warranty. 
I can only assume that someone at the store pockets the money for all extended warranties.

This report was posted on Ripoff Report on 08/20/2012 07:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Appliance-Direct/Melbourne-Florida-32935/Appliance-Direct-WARRANTY-FRAUD-Melbourne-Florida-929701. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Appliance Direct

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory