• Report: #839424

Complaint Review: Appliance Smart

  • Submitted: Wed, February 15, 2012
  • Updated: Sat, February 02, 2013

  • Reported By: Nadia — Minnesota United States of America
Appliance Smart
1735 Bean Ave Maplewood, Minnesota United States of America

Appliance Smart Extended warranty ripoff Maplewood, Minnesota

*UPDATE EX-employee responds: extended warranties

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I purchased a dishwasher from appliance smart with an extended warranty of 129.95 for 5 years. I thought I will have a piece of mind for 5 years, but no.

18 months later, the dishwasher started leaking. I called the warranty company, but they couldn't find my contract in their system. They asked me to send a copy of the invoice which I did, but I didn't hear back from them. I called Appliance Smart, and they sent a technician to fix the dishwasher. The technician told me that the motor was leaking and it will take 4 days to order a part.

2 days later, the warranty company called me and said that they have to replace the dishwasher, but since Appliance Smart don't have a dishwasher for the same price I bought mine, they will give me my money back (not the warranty money). I went to Appliance Smart and found 3 dishwasher in the same price range of mine. I explained my case to the salesperson, he said that he has to talk to his manager and get back to me.

A week later, I received a check in the mail, a refund for my dishwasher and not a single dime of the $129.95 (a 5 years warranty). This is a mere ripoff, and their appliances are not made to last. I will never ever buy from them.

This report was posted on Ripoff Report on 02/15/2012 08:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Appliance-Smart/Maplewood-Minnesota-55109/Appliance-Smart-Extended-warranty-ripoff-Maplewood-Minnesota-839424. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Appliance Smart

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

extended warranties

AUTHOR: Joshua-m1982 - (U.S.A.)

Appliance Smart extended warranties are this:  if you put a 5 yr extended warranty on an appliance. you get that money back in full ASLONG as you have never had to get it serviced. I am not sure if your servicer put any parts into your dishwasher or if they charged for the service call, thats why you dont get your warranty money back. And with the extended warranty, once it goes back to the manufacturer to make the decision, they will usually tell you that you need to choose another model that that same manufacturer makes. Rarely can you get a different brand of appliance and the manufacturer pays for it.  Your report is uneducated and false.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X