• Report: #920413

Complaint Review: Appliance Warehouse of America Incorporated

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, July 31, 2012
  • Updated: Tue, July 31, 2012

  • Reported By: erzulidivine — Avondale Estates Georgia United States of America
Appliance Warehouse of America Incorporated
3201 W. Royal Lane Suite 100 Irving, Texas United States of America

Appliance Warehouse of America Incorporated Unethical Collection Practices Irving, Texas

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

I contracted to rent a washer and dryer from appliance warehouse which I had moved to my new home in December 2011. With the transfer I was told I had to pay my balance and a transfer fee of 20 dollars. My account was also on Autopay so my balance came out of my account monthly and I was e-mailed a confirmation.

I am returning the equipment because it is substandard and was informed I owed 80.00 which included my rental transfer fee and accumulated late fees for failure to pa. I informed Aubrey (the supervisor 7/31/2012) that I paid that fee he told me that went to a past due balance. I said that makes no sense because I am on autopay--he also informed me the money I was told was applied to a bill generated after the move date and not to the 20.00 move fee. I said that was not what I was told and the late fees should be waived as I was not informed of it and was told I paid it when I scheduled the transfer . He told me I should have known I owed. I told him I saw payments withdrawn from my account monthly as well as confirmation of payment e-mails and made no assumption I owed any money and therefore, since it is their error could these amounts be waived. He denied my request and I scheduled a pickup of the equipment.

Appliance warehouse's representatives rather than admit their mistake are pursuing me for 80.00 resulting from late fees for a current account--I believe this is unethical and unjust and I should not owe this amount.


This report was posted on Ripoff Report on 07/31/2012 02:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/Appliance-Warehouse-of-America-Incorporated/Irving-Texas-75063/Appliance-Warehouse-of-America-Incorporated-Unethical-Collection-Practices-Irving-Texas-920413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Appliance Warehouse of America Incorporated

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.

Wal-Mart.com USA, LLC


Ripoff Report Legal Directory