- Report: #554082
Report - Rebuttal - Arbitrate
Complaint Review: Appliance Zone - ApplianceZone.com
Appliance Zone - ApplianceZone.comInternet United States of America
Appliance Zone - ApplianceZone.com ApplianceZone.com Correct Part Arrived - POSTAGE DUE! Internet
*Author of original report: Reply from the merchant
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I have mixed feelings about this merchant.
On the plus side, they had the refrigerator filter that I needed at a price that could not be beat. Even the Sears retailer had no idea what part to suggest for my Kenmore refrigerator and suggested I go online and find this merchant.
On the negative side, the item arrived at my door Postage Due from the post office after I had paid for shipping. The filter was not packed in any external shipping box or packing - they merely slapped a mailing label on the thin cardboard container that held the filter (think box that an auto oil filter is sold in) and sent it on its way.
The $2.00 postage surcharge will not break the bank but I have to question just how legit this operation really is.
This report was posted on Ripoff Report on 01/13/2010 08:36 PM and is a permanent record located here: http://www.ripoffreport.com/r/Appliance-Zone-ApplianceZonecom/internet/Appliance-Zone-ApplianceZonecom-ApplianceZonecom-Correct-Part-Arrived-POSTAGE-DUE-I-554082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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