• Report: #595587

Complaint Review: Appliance Zone - ApplianceZone.com

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  • Submitted: Thu, April 22, 2010
  • Updated: Thu, April 22, 2010

  • Reported By: Unhappy Consumer — Draper Utah USA
Appliance Zone - ApplianceZone.com
Internet United States of America

Appliance Zone - ApplianceZone.com ApplianceZone.com No parts, no service, charged me anyway Internet

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Placed an order for something simple -- trash compactor bags.  Didn't ship.

I've been waiting for almost a month, and they still can't tell me when it will ship.

Opened my credit cards statement today, and THEY CHARGED ME ANYWAY!

Contacted their customer service (via on-line chat; there is no way to actually speak with anybody) and they won't reverse the charge until it ships, and they won't tell me when it might ship.

Really poor (and possibly illegal) charge policy.  No customer service.  No clue what is going on with their own inventory.

Avoid these people at all costs.  No customer service, no parts, yet they took my money.

This report was posted on Ripoff Report on 04/22/2010 03:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Appliance-Zone-ApplianceZonecom/internet/Appliance-Zone-ApplianceZonecom-ApplianceZonecom-No-parts-no-service-charged-me-anyw-595587. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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