ED Magedson – Founder
ApplianceZone.com Shady, every rep has a different story Internet
On July 31st 2013 I ordered a Dryer Drum, website said in stock and would receive in 7 days or sooner. After a week and no correspondence , I emailed to find out what was up, I got a response that they had to get it from another warehouse, I sucked it up and waited.
On Aug15th 2013 I received the Dryer Drum with the box poorly taped and dented, I opened the box to find it was the wrong Drum as well as it was dented badly.
I emailed ApplianceZone.com and explained what I received, I was emailed back asking for photo's so they could file a claim and I would get a Return Label ( it never came). Another week or so went by, I contacted them letting them know I needed to resolve this issue, I told they would be sending out another Dryer Drum when the claim was done. After that email I realized this was not going to go well, so I purchased a Dryer Drum from another vendor ( I need to dry my clothes for God's sake). [continued below]....
This report was posted on Ripoff Report on 09/18/2013 05:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/ApplianceZonecom/internet/ApplianceZonecom-Shady-every-rep-has-a-different-story-Internet-1085605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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