- Report: #1151505
Report - Rebuttal - Arbitrate
Complaint Review: Appliances Connection
Appliances ConnectionBrooklyn , New York USA
Appliances Connection Fraud, misleading rebate information, lied Brooklyn New York
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On 4/30/2014 I purchased a diswhwasher. It arrived on 5/19/2014 damaged. The dishwasher was damaged at some point in shipping before arrival to my home.
I initially refused the product. However after the driver spoke to them and opened a case they were told to leave it. I spoke to the company and they seemed very nice and said to both the driver and me they would replace it but would like to have it repaired in the mean time. I had the driver write on the receipt, sign and take a picture of his phone of the damages. i should have refused it, yes my mistake, but i have never really done this before.
After opening a couple tickets opened with them through their website and speaking on the phone several times over a couple weeks they lied on multiple occassions over the phone and online about replacing it. They have defrauded whirlpool by putting it in as warranty repair. [continued below]....
This report was posted on Ripoff Report on 06/02/2014 01:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Appliances-Connection/Brooklyn-New-York/Appliances-Connection-Fraud-misleading-rebate-information-lied-Brooklyn-New-York-1151505. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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