- Report: #983528
Report - Rebuttal - Arbitrate
Complaint Review: Appliances Connection
Appliances ConnectionInternet United States of America
Appliances Connection Many promises and lies over several weeks about shipping my order,WORST customer service I've ever had. Internet
Each time I called, a different person (Bobby, Eric, Calvin, Adam, Victoria...) would give me a different story and excuses about my order, and again they would promise me shipping dates. When they promised to call me back with more info, they never did. I even had a "manager" promise me my order would go out the next day. I guess I believed them because we really need the appliances to finish our kitchen remodel!!
That was 2 weeks ago. Today (December 17th), still with no shipping or tracking info, I cancelled my order after holding for over 20 minutes, being transferred multiple times, disconnected, and having to call again. Why am I so stupid that I didn't do this weeks ago???? Now I must start over elsewhere and we can't use our new kitchen until we get the items.
This report was posted on Ripoff Report on 12/17/2012 07:23 PM and is a permanent record located here: http://www.ripoffreport.com/r/Appliances-Connection/internet/Appliances-Connection-Many-promises-and-lies-over-several-weeks-about-shipping-my-orderW-983528. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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