- Report: #206840
Report - Rebuttal - Arbitrate
Complaint Review: Applied Card Bank, Cross Country Bank
Applied Card Bank, Cross Country BankP.o.box 310731 Boca Raton, Florida U.S.A.
Applied Card Bank, Cross Country Bank ripoff,they charge late charges before you get your bill.i have two different due dates Boca Raton Florida
*Consumer Comment: I have never had a problem
*Consumer Comment: Do they offer an online account view site?
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i sent a letter with the bill and got a "nice"response from meryl beard of the customer service dept. she said they are not responsible for delays in the united states postal service. excuse me they mailed it out late. she said it is my responsibility to make sure my payment by the 5th of the month because that is my due date. now is it the 5th or the 8th of the month? also i am to allow 7-10 working days to get my payment in on time regardless of when the billing statement gets to me.
now before i go ahead any i have to admit i was really stupid. i thought if i paid this ahead i could still use it on vacation. well stupid. i will pay it off again if i can ever keep up with the billing statement. how can i know what the monthly payment is until i get the bill. there is a toll free number if you want to pay but if you want to ask a question or complain the number is long distance and the options are 50 cent each. these calls could be very costly esp if they put you on hold. how can this be legal and why doe the law do something to stop them.
This report was posted on Ripoff Report on 08/18/2006 07:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Applied-Card-Bank-Cross-Country-Bank/Boca-Raton-Florida-33431-0731/Applied-Card-Bank-Cross-Country-Bank-ripoffthey-charge-late-charges-before-you-get-your-206840. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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