- Report: #1046395
Report - Rebuttal - Arbitrate
Complaint Review: AquaTraders
AquaTraders395 San Bruno Ave, San Bruno, California United States of America
AquaTraders i have heard they change there name quite often? AQUATRADERS RIPPED ME OFF!!! I PLACED A ORDER 1 MONTH AGO FOR SOME REPLACEMENT BULBS FOR MY TANK. 3 METAL HILIDE BULBS .WELL I NEVER GOT MY ITEMS BUT THEY SURE TOOK MY MONEY! I TRIED CALLING AND EMAIL San Bruno, California
*Author of original report: no refund still no answer!!!
*Consumer Comment: Be patient
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Although i received my email order i thought it was somewhat strange there was no shipping link or status? so i waited a few days checked my order again and still no shipping confirmation? So i then began my long tenure of multiple phone calls and many emails which nobody ever answers the phone or returns emails? The web site even has a customer service link but does no good because it always says offline?
The store even shut down for about 1 week and the website was unavailable during that time for what they described was a stock update and new item update which once back online nothing was changed and no new products. So still to this point and today is April ,26, 2013 and my order was placed on March 23, 2013 i have not recieved my bulbs or any support from AquaTraders!!!! SCAMMERS
This report was posted on Ripoff Report on 04/26/2013 08:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/AquaTraders/San-Bruno-California-94066/AquaTraders-i-have-heard-they-change-there-name-quite-often-AQUATRADERS-RIPPED-ME-OFF-1046395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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