- Report: #1092974
Report - Rebuttal - Arbitrate
Complaint Review: Aquatic n exotic
Aquatic n exotic1525 S E luckhardt st Stuart, Florida USA
Aquatic n exotic Manager/worker BOB, Josh Purchased bearded dragon for daughters b day. Died in 13 days of purchase.they were rude and careless when we went back to store to talk to them about it. Basically told us to leave, did not want customers to hear us. Stuart Florida
*Consumer Comment: quite the contrary
*Author of original report: You have your facts wrong!!
*REBUTTAL Owner of company: Aquatic N Exotic 101
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We purchased a bearded dragon for our daughters birthday. She waited a year to receive this gift. had it for only 13 days and it died. We went back to the store to see if they could offer some advice and maybe work with us on getting another one. It was $84.79 for the bearded dragon and over $200 for cafe and supplies. When we told the manager about it he could care less. Basically said it was our fault. He way beyond rude and angry.
Most of the reptile cages hamono water and old food. A few cages had dead lizards in the cage. The first time we visited the store a worker grabbEd a lizard from the cafe and she dropped it. Then she says to the lizard, " that's what you get for moving".
The store is unclean, i people working there rude and not educated on the animals they are selling. As far as I'm concerned the manager/owner is a money hungry jerk. Who does not care if these animals are take. Care of!! I think they are due odor an inspection !!
This report was posted on Ripoff Report on 10/18/2013 05:14 PM and is a permanent record located here: http://www.ripoffreport.com/r/Aquatic-n-exotic/Stuart-Florida-34994/Aquatic-n-exotic-Managerworker-BOB-Josh-Purchased-bearded-dragon-for-daughters-b-day-D-1092974. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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