- Report: #1083337
Report - Rebuttal - Arbitrate
Complaint Review: Arbys #1592
Arbys #15921099 S BLACK HAWK ST , Select State/Province USA
Arbys #1592 Micro Scam.. what sized Combo did you really pay for? Aurora Colorado
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I call these type of hustles "Micro scams". Over the years I have noticed that when ordering a combo meal at fast food restaurants, the person taking your order will ask "Medium or Large"…implying that those are your only two choices. I began asking where is the "small" (default) option? While it is true that some fast food establishments don't have a "small" offering in their combos, many do but fail to mention it in hope that you just answer quickly back with one of the options presented. Although I have noticed this little pycological trick for years, the last straw (no pun intended) came when I was at Arby's yesterday and was overcharged for 2 combo meals. I deciphered the receipt and found I was overcharged $1.20 for two meals. I asked the clerk why my $6.59 meal came to $7.19 ..she said that I ordered Medium, and I stated that that was the lowest option given, but I would have preferred small since the "upsize" only increased my drink cup size, which I can get free refills anyway. [continued below]....
This report was posted on Ripoff Report on 09/10/2013 11:59 AM and is a permanent record located here: http://www.ripoffreport.com/r/Arbys-1592/Select-StateProvince/Arbys-1592-Micro-Scam-what-sized-Combo-did-you-really-pay-for-Aurora-Colorado-1083337. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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