Arcadia Financial LTD P.o.box 4367
Carol Stream, Illinois U.S.A.
Arcadia Financial LTD ripoff harassed insullted humilated uncorpertive incompent slander cause risk to my health lied in computer notes after phone calls Ccarol Stream Illinois
Hello my name is edward I have been a ARCADIA customer since 2002. I was current on my payments until April of 2003.
My wife of 30 years who had been ill and bedridden for the last 16 years became ill. Due to Pneumonia she was hospitialized and subsequently I fell behind 1 papayment.My wife passed away 05-21-03.
When this occured I was inable to support myself any means. My utilties were disconnected. This situation was resolved when I started to recieve when my widowers benefits.
All this information is relevent to how Arcadia harassed me. Attempted to rip me off and destroy my character. I will explain in the following paragraphs.
I contacted ARCADIA on my own and explained the whole situation and tried to work out something regarding the account. I was called daily 2 or sometimes 3 times daily. Each time I received these phone calls. The customer service represintive on the line would make me reexlpain the situations of my wife passing and have no means to pay at that time.
In July of 2003 I rusumed making my payments. I made a which consisted of 3 payments 1 month past, 1 month persent, 1 month future for a total of 764.49. This payment was in the form of 2money orders 1 for 264.49 and 1 for 500.00. the following month which was August I made my regular payment.
Arcadia continually called and harrasssed me regarding these 3 payments. There representives would claim I had not made a payment and that the had no record of receiving my payments. I put a trace on the money orders. They were signed as received by Arcadia employee that the company told didn't exist. When the trace on the money orders was complete, it revealed that they had been deposited into ARCADIA account.
During this time my own health started to be affected from the stress. I had a stress related heart attack. In meantime ARCADIA still had not found my payments.
In October of 2003 a rep of the company called and ask why I haven't made payment. I explained to the woman on the other end. That I had stopped making my payments because of the shady dealings reagarding the 754.49. She informed me that the payments had been there since July. I asked her if the was really the case. Why wasn't I informed that the company had found my payments this whole time so I could resume making my payments.
Arcadia never wanted to see me catch up on my payments. I harassed and threatened by several different employees. As most recent I was accused of being a drug addict by the repossion man. Due to the fact I wear a nitro flask around my neck.
These people are the most unethicial and unsympathetic people I have ever had to be associated with.
I suggest that anyone who can or could got out of there contract do so immediately. Because trust me they will find a way to do even the perfact customer wrong.
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