- Report: #110669
Report - Rebuttal - Arbitrate
Complaint Review: Arcadia/Transouth
Arcadia/TransouthAllen, Texas Allen, Texas U.S.A.
Arcadia/Transouth ripoff, dishonest, rude employees working with dishonest dealers Allen Texas
I arrived and was told they could not sell this vehicle to me because another company had got upset because I tried to buy the vehicle from them first and it was not financied with them so they would finance a 2004 Grand Cherokee for me through TranSouth although the price was the same.
I advised I did not want a Grand Cherokee but they told me this was the best they could do. We were fast talked and put in a vehicle we did not want that was finaced at a higher price with a higher rate with TranSouth. We made payments on time however I become totally disabled and was hospitalized.
We contacted TranSouth and advised of our circumstances. It was down hill from there. We were two payments behind and I had just made a payment. I advised I would try to get the payments up to date by the end of the month which would have been about two weeks. Mind you I had just made a 668.00 payment.
Starting two days later, I would get as high as fifteen calls aday from TranSouth. I would call them back when I missed calls telling them Of our circumstance. I constantly would get one employee, a female, who was rude and hostle toward me. It got so bad, I told her, I don't know what you want me to say...I do not have any money until the first of the month. I was drawing a disability and state disablity check. She started shouting over the phone I had to give her my checking account # now for another payment. I refused as I had given them a payment two days before and I did not haave any more money. She verified my street address and sent a wrecker to pick up the vehicle.
The vehicle we had only put approx 1000 miles on it. Now this was a 2004 vehicle that the dealer slip a big on us. It already had 24,000 miles on it and they had already got rid of my 203 Eclipse that had a little more than 6,000 miles. The price around $34,000 when purchased. TranSouth sold for $15,000 expecting me to pay over $17,000 plus attorney's fees.
We are now being threaten to be took to court if we don't pay for a vehicle we do not have.
Violet and james
Big Stone Gap, Virginia
This report was posted on Ripoff Report on 09/29/2004 12:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/ArcadiaTransouth/Allen-Texas/ArcadiaTransouth-ripoff-dishonest-rude-employees-working-with-dishonest-dealers-Allen-T-110669. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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