• Report: #998994

Complaint Review: Archivefee

  • Submitted: Fri, January 18, 2013
  • Updated: Wed, January 30, 2013

  • Reported By: Ted — Tallahassee Florida USA
Archivefee
Internet United States of America

Archivefee Definitely a scam Internet

*REBUTTAL Owner of company: Customer Service

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

This is just a follow-up to all of the other Ripoff reports about this company. It is definitely a scam because it advertises a service to provide public records for $1 and then charges your credit card an additional $19.95. If you don't look at your account information when you are on the site, you don't know you are being charged the $19.95. They obviously hope you won't notice the $19.95 on your credit card statement also.

When you call to get a refund, they have a message that asks if you are calling for a refund of the $19.95 charge that was "clearly indicated" on the site. This is a lie that is apparently intended to make people believe that the mistake is not the company's. Then a very friendly representative takes your information and tells you that your $19.95 will be refunded. But you have to go through another process to get your $1 back. They are obviously trying to avoid complaints and hoping that people will forget the $1.

I note that in a rebuttal to one Ripoff report, the alleged owner of the company apologized and said there would be a refund. Again, obviously trying to placate the person being ripped off in an attempt to avoid further trouble.

I am going to follow up on this and see if these obvious criminals can be found and prosecuted. We need more enforcement to keep scum like this off of the internet. If you have been scammed too, report it to your state's attorney general. 

This report was posted on Ripoff Report on 01/18/2013 04:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Archivefee/internet/Archivefee-Definitely-a-scam-Internet-998994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Archivefee

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Customer Service

AUTHOR: JoshCustomerService - (USA)

Dear Ted,

I apologize for any inconveniences with the charges. Please email me at josh@archivefee.com and I can aid you in a refund request.

Thank you,

Josh F.
Customer Service Manager
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X