- Report: #998994
Report - Rebuttal - Arbitrate
Complaint Review: Archivefee
ArchivefeeInternet United States of America
Archivefee Definitely a scam Internet
*REBUTTAL Owner of company: Customer Service
When you call to get a refund, they have a message that asks if you are calling for a refund of the $19.95 charge that was "clearly indicated" on the site. This is a lie that is apparently intended to make people believe that the mistake is not the company's. Then a very friendly representative takes your information and tells you that your $19.95 will be refunded. But you have to go through another process to get your $1 back. They are obviously trying to avoid complaints and hoping that people will forget the $1.
I note that in a rebuttal to one Ripoff report, the alleged owner of the company apologized and said there would be a refund. Again, obviously trying to placate the person being ripped off in an attempt to avoid further trouble.
I am going to follow up on this and see if these obvious criminals can be found and prosecuted. We need more enforcement to keep scum like this off of the internet. If you have been scammed too, report it to your state's attorney general.
This report was posted on Ripoff Report on 01/18/2013 04:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/Archivefee/internet/Archivefee-Definitely-a-scam-Internet-998994. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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