Archives.com Deceptive, unresponsive, unauthorized charges, Omaha, Nebraska

This is a genealogical database service.  You MUST include your CC info to "utilize" their free trial service.  I used it it about ten minutes, nothing on their website that I cannot get from other sites for free.  Cancelled "subscription".  I cannot even sign on to their site, nor will it send me the "password" associated with my email.  A week later, a $39.95 charge appears.  No response to emails to customer service.  No answer at their telephone numbers during business hours.  I have reported them to CC and waiting on a chargeback.  I have also contacted the Douglas County Court in Omaha, NE to file a small claims against them and will also be filing a report at the BBB.  I see from this site and other websites this is a common practice for this company.  I will continue to share my experience on every genealogical database that I can until they refund my money.  If it keeps just one person from signing up, I will be happy.  Don't sign up.  You can't cancel it.  You will be charged and the same info is FREE on rootsweb.com as well as many, many other sites.