I lived in this apt for a year. After management tried to raise my rent by 200 dollars I moved out, that's when the problems started. As per the numerous other complaints about archstone on this website archstone tried to charge me numerous move out fees like carpet cleaning, clean up, glazing, painting. I provided them with pictures and video of the unit after I cleaned and moved out, because i read reviews on yelp.com about their excessive charges when moving. Management them removed the charges for cleanup only.
They also did not return my deposit.
After trying to deal with management and corporate I gave up
Their collections agency
"Fair Collections & Outsourcing
12304 Baltimore Ave.
877.324.7265 (ph) 877.FAIR.COLLECT
To inquire about
Called me about 20 times. I talked to them a few times without any success in resolving the issue
Theye also called my family home and brothers phone. Which theye got from archstone
Never ever do any business with this company!
There are other things I left out due to time restrictions. If you have similar problems with an apt complex or home association please use the following resources
Office of attorney general
Better business bureau
Ca consumer affairs
Petition the rental board
Rent Stabilization Ordinance (RSO)
Federal trade commission