• Report: #143361

Complaint Review: Arco Gasoline

  • Submitted: Thu, May 19, 2005
  • Updated: Thu, April 15, 2010

  • Reported By:San Diego California
Arco Gasoline
Grand Ave San Diego, California U.S.A.

Arco Gasoline deceptive ripoff with debit cards San Diego California

*Consumer Comment: Arco did it to me too

*Consumer Comment: Up to the store owner. determined by the individual owner

*Consumer Suggestion: Check with your bank

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-they put a $75 hold on your debit/credit card (checking account)when you use it to get gas, so if a check comes through within that day and you dont have an extra seventy five bucks to spare it will bounce causing extra bank fees- I will never get gas from those b**tards again!

John
San Diego, California
U.S.A.

This report was posted on Ripoff Report on 05/19/2005 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/Arco-Gasoline/San-Diego-California-92109/Arco-Gasoline-deceptive-ripoff-with-debit-cards-San-Diego-California-143361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 3Consumer 0Employee/Owner
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#1 Consumer Comment

Arco did it to me too

AUTHOR: Mike in Mesa, AZ. - (USA)

I went to an ARCO here in Mesa last night and bought 30.00 of gas. When I checked my bank account today they had put a $100.00 hold on my account and have already taken out the $38.00 also. How is this legal? I never authorized or signed anything giving them permission to do this. And when I contacted my bank they said its on 24 hour hold and there's nothing I can do but stop doing business with the company. Does anyone out there no the legality of this and can the bank refuse to put my money back and told them this wasn't authorized? I've purchased gas from ARCO tons of times and never had this happen before.
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#2 Consumer Comment

Up to the store owner. determined by the individual owner

AUTHOR: Patrick - (U.S.A.)

The amount "held" on a debit card by ARCO, AM/PM, Circle K, 7/11, etc. is actually determined by the individual owner of that particular location. The ARCOs here are different, they do not put a hold on at all, but wait until the transaction is complete befroe submitting to my bank. I think the most the pump does is a pre-authorization for $1 just to make sure the card is valid.

However, my beef with ARCO is that the pumps will not allow me to use my check card as VISA, and therefore I am hit with the 35 cent transaction fee for debit. Generally though, even with the charge, gas is cheaper at ARCO than just about anywhere else.
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#3 Consumer Suggestion

Check with your bank

AUTHOR: Noel - (U.S.A.)

I use a debit card and buy 90% of my fuel from ARCO via Sunshine or AM/PM. I've never had this problem and it is probably your bank that puts a hold on funds. ARCO has nothing to do with that.

As purchasing gas is an open debit, if you have only $20 - 30 in the account your bank will deny the transaction. A simple solution is to walk into the store and put a set amount on the pump. $10.00 on #5.
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