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  • Report: #430830

Complaint Review: ArcticCold Refrigeration

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  • Submitted: Wed, March 04, 2009
  • Updated: Sat, January 05, 2013

  • Reported By:windsor Ontario
ArcticCold Refrigeration
563 Renaud Rd St Antoine, NB St Antoine, New Brunswick Canada

Arctic Cold Refrigeration, ArcticCold Refrigeration Failed to refund $485.00 that was charged to MY visa St Antoine New Brunswick

*Consumer Comment: 100% customer satisfaction maybe if you can get him to return your calls

*Author of original report: Case Closed

*REBUTTAL Owner of company: The public here Knows

*Author of original report: Truth or Lies

*REBUTTAL Owner of company: What do you not understand

*Author of original report: Never Heard Such Non-Sense

*REBUTTAL Owner of company: I am being wrongfully blamed and discredited

*Author of original report: What a Major Coincidence

*REBUTTAL Owner of company: I will be seeking legal Advise

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Steve Cormier who used to own RV Refrigeration service in Lute Mountain New Brunswick, has now re-open his crooked business under the name of ArcticCold Refrigeration Service in St Antoine New Brunswick.
This scoundrel is a deceitful business man who does not live up to his word. He charged me $485.00 for a RV fridge core and when he failed to deliver it he also intentionally failed to provide me with a refund.
Check out the BBB of the Maritimes under the name RV Refrigeration services and review the piles of complaints for sub standard service and other rip off scenarios.

Forolio
windsor, Ontario
Canada

This report was posted on Ripoff Report on 03/04/2009 04:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/ArcticCold-Refrigeration/St-Antoine-New-Brunswick-E4v-2x3/Arctic-Cold-Refrigeration-ArcticCold-Refrigeration-Failed-to-refund-48500-that-was-cha-430830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 5Consumer 4Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

100% customer satisfaction maybe if you can get him to return your calls

AUTHOR: Nick Schustyk - (Canada)

I have been trying to get a refund or a satisfactionary solution to being sent the wrong part for my RV frig my phone calls and messages are being ignored ,after spending nearly $500.00 for the wrong part and being told they would correct their mistake what kind of 100% customer satisfaction is that Nick
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#2 Author of original report

Case Closed

AUTHOR: Forolio - (U.S.A.)

You have exposed yourself for what you are.
Thank-You for your final bit of honesty!
All the best to you and your future.
I hope you receive all you deserve in life!
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#3 REBUTTAL Owner of company

The public here Knows

AUTHOR: Matthew Cormier - (Canada)

Yes I am the Son of Stephen Cormier. I worked for his company most of my life. This is the only trade I knew.I seen the opportunity to open a business on a smaller scale in the trade I was familiar with.What is the difference, wether I bought some of the assets and oppened up a similiar business or a total stranger did. They would have probably still offered stephen Cormier a job. They would be stupid not too.He has the knowledge and contacts.Why would I pay debts of a company I previously worked for.Related or not related. Thgis does not make sense, and not a good business decision.And if I did where would I start or end. And why would you get paid and no one else. Or because I worked for that company should I be paying all the debts.Think about it. Not Happening.

Bottom Line My Company. My Money. My Business. My 100%Customer Satisfaction.
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#4 Author of original report

Truth or Lies

AUTHOR: Forolio - (U.S.A.)

Answer 2 questions honestly for a change!

You are Mat Cormier son of Steve Cormier true or false?

You were the Sales Manager at RV Refirgearation services in 2008
when I filed my complaint, true or false?

Let the consumer make up their own mind!
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#5 REBUTTAL Owner of company

What do you not understand

AUTHOR: Matthew Cormier - (Canada)

I own the coimpany. NOT STEVEN CORMIER. I invested my money. to start this company.NOT HIS. REAd my lips. HE IS AN EMPLOYEE. Works part time.Your beef is with Steve Cormier of RV Refrigeration Services. I invite any one for a list of Refrerences of people I HAVE DEALT WITH AND WHO I am still dealing with.It is people like you what makes this type of website get abused.And tell your locaL CITIZEN TEED TO GET A LIFE.
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#6 Author of original report

Never Heard Such Non-Sense

AUTHOR: Forolio - (U.S.A.)

So, you are the new owner of the company Arctic Cold Refrigeration! You are also Matthew Cormier who is the son of Steve Cormier.
You are also the same Matthew Cormier who was the Sales Manager at RV Refrigeration Services that I copied my original complaint to on May 2 2008.

In that notification of May 2008 you also had my phone number and private email in the event you wanted to contact me at that time and resolve the original complaint.

I have since emailed you on my private email "again" (3/08/09) and you have failed to conatct me, you instead prefer to write rebuttals here in an effort to try to camoulfage a situation that you have had knowledge of from the beginning.

I have had correspondance through several residents within your area that have given me a full run down of how the business filed for insolvency and how you restarted the business with your father in your name.

NICE TRY
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#7 REBUTTAL Owner of company

I am being wrongfully blamed and discredited

AUTHOR: Matthew Cormier - (Canada)

I purchased some of the assets of RV Refrigeration Services from a sheriffs sale in June of 2008. I was an employee with that firm. I hired 2 other employees, Steve Cormier being one of them. His knowledge in the trade is unreplaceable.I do not think it is fair to drag my company thru this as it is totally not related to this sad incident.I cannot afford or will I contemplate paying some one elses bills. I can be reached at 506-525-2550. I can supply anyone with references on any of my transactions sinse I started.
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#8 Author of original report

What a Major Coincidence

AUTHOR: Forolio - (U.S.A.)

The following is the posting from "YOUR" Website.

Contact
ARCTIC COLD REFRIGERATION
563 Renaud Rd
St Antoine, NB
E4v 2x3
Contact Information
Local: 506-525-2550
Toll Free: 888-782-6665
Fax: 506-525-2500
steve@arcticold.com This is (Steve Cormier) previously of RV Refrigeration
matt@arcticold.com This (Matthew Cormier) previously of RV Refrigeration

So it seems your primary contacts which are the main Ambassadors for Arctic Cold Refrigeration are one in the same that were the primary contacts for RV Refrigeration Services. Perhaps you should have "your" contact info. made available.
And by the way you are correct my dispute is with Steve Cormier, so in the event you want to have this campaign resolved do not hesitate to contact me.
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#9 REBUTTAL Owner of company

I will be seeking legal Advise

AUTHOR: Matthew Cormier - (Canada)

I am the owner of Arctic Cold Refrigeration. It has been brought to my attention that our name has been used in these reports as a company that has ripped people off.I purchased some of the assets of RV Refrigeration Services in June of 2008.I myself financed the start up and all operations of Arctic Cold Refrigeration. I am registered with the Province of NewBrunswick and is in good standing with the Better Business Bureau and all Government agencies.I take a lot of pride in my credit and business reputation.

From what I can see on the reports filed , there is a disput with Stephen Cormier , the owner of RV Refrigeration Services. He works for my company part time as a service technician.To my knoweledge he declared bankruptsy and went out of business.

The reports filed has named my company as ripping people off and that Mr Stephen Cormier as the owner. This is totally false and I will be rectifying this immediately. I do not see how some one can just go on line and make these accusations. As far as I am concerned this has damaged mt companies reputation and good standind in the community. I will be seeking legal advise today to find out my options and rights.




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