• Report: #1154667

Complaint Review: Arizona Federal Credit Union

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Fri, June 13, 2014
  • Updated: Fri, June 13, 2014

  • Reported By: Daniel — Phoenix Arizona
Arizona Federal Credit Union
5151 North 19th Avenue Phoenix, Arizona USA
  • Phone: 602-683-1000
  • Web:
  • Category: Loans

Arizona Federal Credit Union Unbeliebable LIARS - AUTO LOANS NOT AS DESCRIBED Phoenix Arizona

*Author of original report: REPEATED ATTEMPTS TO DEFRAUD

*Consumer Comment: Seriously?

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

The following occurred during the week of June 9,2014. I made a withdrawl from the Arizona Federal Credit Union branch at 5151 North 19th Avenue in Phoenix. The teller I was dealing with informed me that there was a message that I was pre-approved for a car loan of up to $15000 if I acted within the next thirty days.

 

LIE #1 - it wasn't $15000. I spoke to Loan Service Consultant Jennifer G. at this branch. She took all of my information and went to the loan underwriters in their office. The loan amount shrank to $12000. I asked what happenned to the $15000 amount. Coldly informed with no explanation that that amount wasn't possible.

LIE #2. Was provided a listing of cars that the Credit Union had available to purchase from CENTENNIAL LEASING on 56th Street in Phoenix that would be within the loan amount What I was informed was that there was five different vehicles that met the criteria - including a 2007 Toyota Corolla with 56000 total miles. [continued below]....

.....

LIE #3. The car actually had 78000 total miles on it. Then I received a call from Danny M at CENTENNIAL LEASING stated that the car was there and would be ready in three days - they wanted to touch up paint a spot on the car and have it detailed.

 

LIE#4. Received a call on June 13, 2014 from Danny M at CENTENNIAL LEASING informing me that I needed to come to their location at 480 North 56th Street in Phoenix to "complete loan paperwork". Strange, I was told that I had loan paperwork all completed by Loan Consultant Jennifer G. at the Arizona Federal Credit Union.

LIE#5. Suspicious of Danny, I immediately called Jennifer G. at Arizona Federal and was told that I would need to put $1900+ DOWN PAYMENT on the car, after I was previously told by her that the loan amount would cover sales tax, inspection and license. This was the first time I was told I would need to pay nearly $2000 out of pocket costs. I informed Jennifer to call Danny, call the loan underwriters, and CANCEL THE FREAKING AUTO LOAN!

LIE#6 - Arizona Federal Credit Union and Centennial Auto Leasing openly participant in what is known as a Yo-Yo auto financing. Telling the lendee that they have approved financing and lining up the sale of a specific vehicle. Then they unethically drop the "down payment" need on the lendee at the last possible moment. I had gotten car insurance for this vehicle and made the "binder payment" to Progressive Insurance.

My recommendation: never do business with Arizona Federal Credit Union and Centennial Auto Leasing - EVER!


This report was posted on Ripoff Report on 06/13/2014 02:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Arizona-Federal-Credit-Union/Phoenix-Arizona-85015/Arizona-Federal-Credit-Union-Unbeliebable-LIARS-AUTO-LOANS-NOT-AS-DESCRIBED-Phoenix-Ari-1154667. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Arizona Federal Credit Union

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

REPEATED ATTEMPTS TO DEFRAUD

AUTHOR: Daniel - ()

After speaking with a lawyer, she agreed that this was an attempt to defraud. She stated the loan officer gets paid bonus for every loan they SUBMIT. If the loan doesnt get approved, the loan officer makes commission for the submission. Its a total scam. Arizona Federal Credit Union sucks, thus the numerous complains on the internet and YELP about their business practices.

Respond to this report!
What's this?

#2 Consumer Comment

Seriously?

AUTHOR: Crucible - ()

" The teller I was dealing with informed me that there was a message that I was pre-approved for a car loan of up to $15000 if I acted within the next thirty days."

  "LIE #1 - it wasn't $15000. I spoke to Loan Service Consultant Jennifer G. at this branch. She took all of my information and went to the loan underwriters in their office. The loan amount shrank to $12000. I asked what happenned to the $15000 amount. Coldly informed with no explanation that that amount wasn't possible."

   She was probably too embarrassed to point out the obvious.   If you don't know the difference between $15K and "up to $15K"  you should probably not be making large purchases unassisted.   Here's a clue.   "Up to $15K" literally means anything from zero dollars, to a maximum of fifteen thousand dollars.    The rest of your "lies" are equally lame, so I'll take a pass on them.

Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory