- Report: #780513
Report - Rebuttal - Arbitrate
Complaint Review: Arrow Truck Sales
Arrow Truck Sales11430 Gondola Street Cincinnati, Ohio United States of America
Arrow Truck Sales WARNING !!!! Don't buy a truck from ARROW TRUCK SALES. Deceptive sales practices. They will LIE TO YOU and deny everything FRAUD ALERT !!!! Cincinnati, Ohio
*REBUTTAL Individual responds: Need help and advise
*General Comment: I too was ripped off by Arrow Truck Sales
*Consumer Comment: red flags
On the way home I noticed the water temp. fluctuating so I checked out the truck when I got it home. I noticed the surge tank had a crack in it. It is made of plastic and it was the original tank so I thought no big deal I will take it to my mechanic and have him install another tank and pressurize the cooling system and see if anything else was leaking. When he pressurized the system he discovered the head gasket was leaking. I told him to replace the gasket. When he pulled the head off he discovered the head was cracked and that the rings and liners were scored. Further examination showed that the motor was an million mile motor that had NEVER been overhauled. It was going to cost $16000 to go over the whole motor. I called Arrow Truck Sales in Cincinnati and got the run around. So I called the corporate office and complained to them about what had happened and was told in a nut shell "Tough Luck". That it was an "AS IS" sale. I argued that the "AS IS" part was based upon the truck having an rebuilt motor. They told me I should of had the truck checked out better and that they don't know if they can do anything it since it was an "AS IS" sale. The man at the corporate office went on to tell me that the Cincinnati office told him that they NEVER said anything about the motor being rebuilt. Arrow Truck Sales committed fraud and deceptive sales practices in this case. I hope to avoid a court case but it is looking like I may have to talk to my attorney on this one. Arrow Truck Sales should pay the cost for the rebuild ($16,000) since the reason I bought the truck was because it supposedly had a rebuilt motor which it obviously doesn't have. This is outright fraud on Arrow Truck Sales part. I would settle for $10,000 and eat the rest just to be done with Arrow but they will not budge on the "AS IS" part.
This report was posted on Ripoff Report on 09/23/2011 01:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Arrow-Truck-Sales/Cincinnati-Ohio-45241/Arrow-Truck-Sales-WARNING-Dont-buy-a-truck-from-ARROW-TRUCK-SALES-Deceptive-sales-780513. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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