Report: #918898

Complaint Review: Arsenault warranty

Submitted: Sat, July 28, 2012
Posted: Sat, July 28, 2012

Reported By: Philip — LaPlace Louisiana United States of America

Arsenault warranty

PO Box 105689, Atlanta, Georgia United States of America

Phone: .800.286.0470
Web:
Category: Television Parts & Services

Arsenault warranty pd 4,600 for tv wth 3 yr ext warty - should be 4 yrs total wth the 1 yrs that came with tv. they say NO it's a total of 3. so the first yr I had 2 Warranties Atlanta, Georgia

*Consumer Comment: Very common

*Consumer Comment: Do you read your rebutts???

*Consumer Comment: What does the WRITTEN extended warranty say?

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0Author 3Consumer 0Employee/Owner

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I purchased a TV from CIrcut City and a 3 year warranty. CIrcuit City closed and the warranty is being handled by Assurant Solutions. I have been trying to get help since last year. I paid 4,600 for this tv including the 499.00 warranty in Jan 2008. THe TV had a 1 year warranty and I purchsed a 3 year warranty so that should mean I have a 4 year wattanty from the date of purchase. Assurant is telling me the 3 years started at the time of purchase so my warranty expired Jan 2011. Thay have sent someone out to look at the TV and I paid close to 400 dollar for part that did not fix my TV.

This report was posted on Ripoff Report on 07/28/2012 01:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Arsenault-warranty/Atlanta-Georgia-30348-5689/Arsenault-warranty-pd-4600-for-tv-wth-3-yr-ext-warty-should-be-4-yrs-total-wth-the-1-y-918898. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Very common

AUTHOR: Ramjet - (U.S.A.)

SUBMITTED: Saturday, July 28, 2012

POSTED: Saturday, July 28, 2012

Unfortunately it's very common for extended warranties to work like that. I was bitten by it the first time I bought one. When I actually read the warranty, they were correct. Doesn't seem right though, why have 2 warranties?