- Report: #973777
Report - Rebuttal - Arbitrate
Complaint Review: Art Instruction Schools
Art Instruction Schools3400 Technology Drive Minneapolis, Minnesota United States of America
Art Instruction Schools Art Instruction Schools Minneapolis, Minnesota
I started with the school, and at first had no problems. Assignments came and they were easy to me. One day they called me and said I was missing assignments. So I had to do 3 assignments all over again, and thats when the issuses started. The school is supose to provide the supplies, which was one of the main reasons I signed up. But everytime I need something it was like pulling teeth to get. The customer service people were rude everytime I called in. The time has finally come for them to honor the contract for 23months for 130.00$ and they refuse to honor it. They wont contact the gentlemen ( their recruiter) who I signed the contract with even thou he stated if I had any problems call the school and they'll contact him, nor will they admit their fault in the situation. Good thing I'm great with paper work and I still have the contract I signed. Finally after a lengthy process they agreed to honor their contract, while still being rude.
I never exprience such rude customer service, nor such a battle to honor a contract that was given to me by rep. from their school. In closing I would not recommend this school to anyone.Everything that was promised was a battle to receive, from getting my supplies, to speaking to my instructors, down to honoring a simple contract in black & white. To be honest the only problem I didn't have was the instructors who graded my assignments, in which I fear now because of the hassle I had to go throught to make them honor the contract, (Which they agreed to honor but have not done so yet) they will become a problem also, them and the fact I didnt want to waste months of work is the only reason I stayed enrolled with the school. And NO, I am not just some angry person who wants to put out a bad report just for kicks. I'm a hard working student who even received awards from the school for my art works. I have all the proof, my contract and I know they record the calls so you can listen to the conversations where they were rude to my mother and I. I have my bank statements to prove I pay on time everytime. It is just a horrible program if you'd like to be treated with respect, or want them to honor a contract. ITS A RIPOFF!
This report was posted on Ripoff Report on 11/26/2012 11:05 AM and is a permanent record located here: http://www.ripoffreport.com/r/Art-Instruction-Schools/Minneapolis-Minnesota-55418/Art-Instruction-Schools-Art-Instruction-Schools-Minneapolis-Minnesota-973777. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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