- Report: #1062654
Report - Rebuttal - Arbitrate
Complaint Review: Art Plus Enterprise, Inc.
Art Plus Enterprise, Inc.18042 Cortney Ct. City of Industry, California USA
Art Plus Enterprise, Inc. AKA Pink Basis Refused my return to get a refund City of Industry California
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I ordered 4 items online from this company. When I got them, they all seemed to run on the small side. Seeing none fit I of course wanted to return them. I went online to see what I needed to do to return my purchase. It said I needed to request a RMA# so I did. I kept checking my e-mail on the website over, and over and never got one. So I got fed up and just mailed back my order with the package sheet they sent me with my order. It's been 2 weeks now and STILL no refund. I called in to ask where my refund was and the little girl on the phone was extremely rude to me stating I would not get a refund, they refused my return. Her reasoning is that the items are now on clearance. They WERE NOT when I first requested the RMA# So now they are returning my shipment. I am so mad about this .I have been trying to return this for 2 MONTHS now!!
This report was posted on Ripoff Report on 06/27/2013 03:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Art-Plus-Enterprise-Inc/City-of-Industry-California-91748/Art-Plus-Enterprise-Inc-AKA-Pink-Basis-Refused-my-return-to-get-a-refund-City-of-Indust-1062654. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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