- Report: #1080688
Report - Rebuttal - Arbitrate
Complaint Review: Artisan Deco Store on Amazon
Artisan Deco Store on Amazon, Select State/Province USA
Artisan Deco Store on Amazon Overpromise, Underdeliver, Defective merch, defensive, Argumentative, Indifferent Internet
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There's a Artisan Deco Store website at http://artisandecostore.com, but I'm not sure it's the same store that sells out of Amazon. The shipment from the Amazone store I bought from appears to have originated from Industry, California.
I ordered this item:
Bundle Accessory for Verizon LG Optimus Zone - Hybrid Duo Shield Tough Armor Case with SureGrip Skin + Screen Protector + MyDroid Magnet (Black)
The case seems cheaply made, and I saw the same or similar case that belongs to my co-worker come apart when he dropped it. But it's hard to find accessories for anything other than an iPhone or a Galaxy, so the case I ordered will have to do. It seems almost adequate for the money.
The ripoff is the screen protector that comes bundled with the case. The screen peels off a plain piece of plastic so the sticky side of the protector remains intact until installed on the device's screen. However, there's a sticker on the face of the protector that's attached with permanent glue and leaves remnants of paper when pulled off.
When I complained to Artisan Deco Store and demanded that they overnight me a new protector or a full refund, a staff member who claims to be named Jeff responded in a defensive, argumentative and smug manner, insinuating I'm too much of a moron to follow instructions to a T and install the protector properly.
I have yet to receive a satisfactory screen p[rotector, refund or any remedy whatsoever.
This report was posted on Ripoff Report on 08/31/2013 06:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Artisan-Deco-Store-on-Amazon/Select-StateProvince-Internet/Artisan-Deco-Store-on-Amazon-Overpromise-Underdeliver-Defective-merch-defensive-Argum-1080688. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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